RackHD Glossary
- ThomasS
- Thomas Sullivan
- Former user (Deleted)
OnRack Term | Definition |
Bare Metal | The state of a compute node, storage node, or switch where there is no OS, Hypervisor, or Application deployed. |
Bare Metal OS | An operating system that runs directly on top of the hardware/firmware, unlike an OS running in a virtual machine. |
Baseboard Management Controller (BMC) | A BMC is a specialized microcontroller embedded on the motherboard of a system that manages the interface between system management software and the physical hardware on the system. |
Chassis | The structural framework that accepts some number of fixed form factor nodes, containing a midplane, dedicated power, fans, and network interface. A chassis may also contain a management card that is responsible for chassis management. |
DAE | Disk Array Enclosure - Enclosure that includes storage devices and storage controllers. |
Element | A generic term used to define a physical resource that can be managed or provisioned. Examples include: CPU Element, NVRAM Element, Storage Element. |
Enclosure | The structural framework that contains a node. The enclosure can contain a single compute node – sometimes referred to as blades when they plug into a multi-bay chassis or a server when it is rack mountable. |
Genealogy | Refers to the make-up and relational information of the hardware components of a given rack, node, or element; it also includes attributes such as port count, speed, capacity, FRU data, FW versions, etc. |
IPMI | Intelligent Platform Management Interface - A standard system interface for out-of-band management of computer systems and monitoring of their operation. |
Node | A generic term used to describe an enclosure that includes compute, storage, or network resources. A node can either be rack mountable, in the case of a server, or it can have a specific form factor so it only fits in a specific enclosure. |
Out-of-Band (OOB) | Out of Band - refers to the use of a dedicated channel to perform management. The OOB network does not interfere with the data path, thereby minimizing any impact to system performance on the data plane. |
Rack | A physical entity that provides power and accepts rack-mountable hardware. Racks can contain TOR switches, Chassis, servers, cooling, etc. |
Representational State Transfer (REST) | REST is an architectural style consisting of a coordinated set of architectural constraints applied to components, connectors, and data elements, within a distributed hypermedia system. |
Software Defined Networking (SDN) | An approach to computer networking that allows network administrators to manage network services through abstraction of higher-level functionality. This is done by decoupling the network control plane from the data plane. |
Software Defined Storage (SDS) | Software-defined storage (SDS) allows for management of data storage independent of the underlying hardware. Typically this involves the use of storage virtualization to separate the storage hardware from the management software. |
Service Level Agreement (SLA) | As used in a Converged Infrastructure, refers to a specific set of Service-level Objective (SLO) targets that collectively define a level of service required to support an application or infrastructure. |
Service Level Objective (SLO) | A set of specific targets or metrics that can be used to prescribe a level of service or to measure the effectiveness of a Converged Infrastructure in delivering to that level of service. |
Virtual Machine (VM) | Virtual Machine - the emulation of a computer system providing compute, network, and storage resources. VMs run within a hypervisor that manages the resource assignments |
| Acronym/Term/Nickname | Definition |
|---|---|
BMC | Baseboard Management Controller. A specialized service processor that monitors the physical state of a computer, network server or other hardware device using sensors and communicating with the system administrator through an independent connection. |
| CDES | Common Disk Enclosure Subsystem |
CI/CIP | Converged Infrastructure and Converged Infrastructure Platform |
CIPS | Common Infrastructure Platform Services |
| DAE | Disk Array Enclosure |
| DPE | Disk Processor Enclosure |
| DSSD | A flash storage start-up company acquired by EMC in Q2 2014. |
ECI | Elastic Cloud Infrastructure. This is different than IRS. |
| EHC | EMC Hybrid Cloud |
| ESES | EMC SCSI Enclosure Services |
IPMI | Intelligent Platform Management Interface. A set of computer interface specifications for an autonomous computer subsystem that provides management and monitoring capabilities independently of the host system's CPU, firmware (BIOS or UEFI) and operating system. |
KCS | Keyboard Controller Style. A communication channel between the CPU and BMC. |
| MVP | Minimum Viable Product |
| OCTO | Office of the CTO |
RMM | Remote Management Module. An Intel device that allows you to securely gain access and control servers and other devices from any machine on the network. |
SDN | Software Defined Networking. An approach to computer networking that allows network administrators to manage network services through abstraction of lower level functionality. |
| SPE | Storage Processor Enclosure |
3DES | Triple Data Encryption Standard |
AAA | Authentication, Authorization,and Accounting |
| AaaS | Applications as a Service |
| aaS | as a Service - usually prefixed with one or two other letters (AaaS, BAaaS, BIaaS, IaaS, PaaS, ...) |
| ABBA | Application Burst Buffer Appliance |
ACC | Accept link service reply |
ACC Frame | Accept Frame |
ACE | Advanced Customer Entry |
| ACE | Access Control Entry (ACL permission entry) |
ACK | Acknowledgment frame |
| ACL | Access Control List |
ACOFW | Avoid Copy On First Write (Penalty) |
ACS | Accelerated Content Server |
ACSLS | Automatic Cartridge System Library Software |
ACT | Advanced Customer Testing |
| AD | Active Directory |
AEF | Active Engine Failover |
| AFA | All Flash Array |
AFAIK | As Far As I Know |
AFE | Authorization for Expenditure |
| AFM | Automated Failover Manager |
| AFP | Apple Filing Protocol |
AI | Action Item |
| AIMA | Authentication, Identity Management, Authorization (Isilon) |
| AIS | Authoring Integration Services |
ALM | Account Lifecycle Management |
ALPA | Arbitrated Loop Physical Address |
ALPA ID | Arbitrated Loop Physical Address Identification |
AL-TIME | Arbitrated Loop Timeout value |
| ALU | Array Logical Unit |
| ALUA | Asymmetric Logical Unit Access |
| AMB | As Mentioned Before |
| AMC | Annual Maintenance Contract |
| AMO | Addressable Market Opportunity |
| AOB | Any Other Business |
API | Application Programming Interface |
APJ | Asia Pacific & Japan |
| APM | Area Partner Manager |
ARB | Arbitrate primitive signal |
ARBx | Variant of Arbitrate primitive signal |
ARM | Advanced RISC Machine |
ART | Account Request Tool |
ASIC | Application Specific Integrated Circuit |
ASID | Automatic Symmetrix Internal Diagnostics |
ASP | Authorized Service Provider |
| ASQ | Assurance of Solution Quality |
ASR | Account Service Representative |
ATM | Asynchronous Transfer Mode |
ATS | Applicant Tracking System |
AVFS | A Virtual File System |
AX | ApplicationXtender |
| B2B | Business to Business |
| BAFO | Best And Final Offer |
| BAaaS | Business Analytics as a Service |
| BAM | Block Allocation Manager (a component of Isilon OneFS) |
| BAR | Best Available Resource |
| BAU | Business As Usual |
| BBB | Block Based Backup |
| BBU | Battery Back-up Unit |
BC | Business Continuity |
| BCP | Business Continuity Plan |
| BCSD | Business Continuity Solution Designer (sizing/replication tool) |
BCV | Business Continuity Volume |
| BDM | Business Development Manager |
| BEN | Business Enablement Network |
BIA | Business Impact Analysis |
| BIaaS | Business Intelligence as a Service |
BIS | Business Instelligence Service |
| BKM | Best Known Methods |
BMC | Block Multiplex Channel |
| BMC | Baseboard Management Controller (Isilon hardware) |
| BMS | Background Media Scan |
BMT | Business Management Team |
BOA | Basic Ordering Agreement |
| BOA | Business Opportunity Assistant -DPAD |
| BOBJ | Business Objects (SAP) |
BOCS | Branch Office Content Server |
BOE | Basis of Estimate (service vs product) |
BOF | Business Object Framework |
| BOLD | Business Operations Leadership Development Program |
BOM | Bill of Material |
BPM | Business Process Manager |
| BPP | Business Partner Program |
BPS | Business Process Services |
| BRB | Business Readiness Board |
BRB | Bug Review Board |
BRD | Business Requirements Document |
| BRDC | Backup & Recovery Design Center |
| BRI | Business Readiness Interlock |
BRIC | Brazil, Russia, India & China |
BRM | Business Review Meeting |
| BRS | Backup and Recovery Systems |
BRT | Business Review Team |
| BSC | Business Security Coordinator |
BSD | Berkeley Software Distribution (Berkeley Unix OS) |
| BSG | Backup and Recovery Software Group |
| BTG | Business Technology Group |
| BTAX | Brazil Tax Tool |
| BU | Business Unit |
| BUR | Backup Recovery |
BURA | Backup Recovery and Archive |
| BusOps | Business Operations Analyst (As seen in mentoring policy) |
| CA | CloudArray |
| CA | Customer Advocate |
CAC | Customer Action Committee |
CAG | Centera Application Gateway (was renamed Centera Universal Access CUA) |
| CAL | Customer Affected List |
| CAM | Channel Account Manager |
| CAPEX | Capital Expenditure |
| CAR | Carrier Management Controller (Isilon hardware) |
| CARS | Continuous Availability Readiness (VPLEX CARS Workshop) |
CAS | Content Addressed Storage |
CBRM | Centera Backup & Recovery Module |
CCA | Change Control Approval |
CCB | Change Control Board |
CCFM | Clariion Cross-Functional Meeting |
| CCO | Change Control Office |
| CCPF | Clariion Configuration Planning Form |
| CCPM | Continuous Coverage Preventive Maintenance |
| CCR | Cutomer Commitment Reminder |
CCRF | Change control request form |
CD | Client Director |
CDL | Clariion Disk Library (Obsolete. See EDL) |
CDPM | Customer Deployment Program Management |
CDS | Customer Dispatch |
CE | Customer Engineer |
| CE | Consistently Exceeds |
| CEVA | Content Enabled Vertical Application |
CFA | Centera File Archiver |
| CFS | Clustered File System |
| CHAP | Challenge Handshake Authentication Protocol |
CI | Continuous Improvement |
| CI | Converged Infrastructure |
| CIE | Customer Impact Event |
| CIFS | Common Internet File System |
CIG | Cloud Infrastructure Group |
CIM | Common Information Model |
| CIRC | Critical Incident Response Center |
| CIRT | Critical Incident Response Team |
CIS | |
| CKPT | Checkpoint |
| CLI | Command Line Interface |
| CLM | Connectivity Lifecycle Management |
| CLM | Content Lifecycle Management |
| CM | Central Manager ( SSC - Secure Service Credential ) |
| CM | Change Management |
CMA | Content Management & Archiving |
| CMC | Chassis Management Controller (Isilon hardware) |
CMDB | Configuration Management Database |
| CMEO | Corporate Marketing Engagement Office |
CMNV | Corporate Marketing/New |
| CMO | Chief Marketing Officer (Jeremy Burton) |
CMP | Common Management Platform |
CMR | Change Management Request |
| CMR | Change Management Review |
CMSG | Content Management Software Group |
CMT | Commodity Management Team |
COB | Close of Business |
COD | Capacity on Demand |
COE | Centers of Excellence |
COPS | Customer Operations |
COS | Cloud Optimized Storage |
COW | Copy on Write |
CP | ClaimPack |
CPD | Consolidated Program Dashboard |
CPE | Current Product Engineering |
CPM | Content Protection Mirrored (Centera) |
CPP | Content Protection Parity (Centera) |
CPQ | ?? (Part number submission for Direct Xpress) |
CPR | Competitive Pay Range |
CPS | Content Personalisation Service |
| CPSM | Commercial Product Service Manager (Customer Service, aka Mid Market Manager) |
CPU | Central Processing Unit |
| CQC | Configuration and Quotation Centre |
CQS | Configuration and Quotation System |
CQS | Customer Quote System |
CRD | Certification Requirements Document |
CRE | Critical Response Engineer |
CRM | Customer Relation Management |
CRM | Customer Relationship Management |
| CRP | Customer Reference Program |
| CRP | Conference Room Pilot |
CRT | Critical Response Team |
CRU | Customer Replacement Unit |
CS | Content Server |
| CSA | Customer Service Advocate |
CSAT | Customer Satisfaction |
CSD | Client Solutions Director |
CSDM | Customer Service District Manager |
| CSE | Customer Service Engineer (Customer Service) |
CSE | Corporate Systems Engineer |
CSEC | Content Services for EMC Centera |
| CSFTP | Customer Service File Transfer Protocol |
CSI | Customer Service Integration |
CSIS | Consulting and Solutions Integration Services |
CSL | Client Solutions Lead |
CSM | Client Solutions Manager (As seen in mentoring policies) |
CSM | Corporate Solutions Manager |
CSM | Customer Service Manager |
CSN | Customer Success Network |
CSP | Common Security Platform |
| CSS | Cascading Style Sheets |
CSS | Content Storage Services |
| CSS | Customer Support Services |
| CST | Common Security Toolkit - RSA |
| CST | Customer Service Team (As seen in mentoring policies) |
CST | Customer Service Transformation |
CST | Customer Support Technician |
| CTA | Cloud Tiering Appliance |
| CTD | Core Technologies Division |
| CTI | Computer Telephony Integration |
| CTO | Configure to Order |
CTS | Content Transformation Services |
CUA | Centera Universal Access (Centera gateway) |
| CVE | Common Vulnerability Enumeration |
| CX | CLARiiON |
| CX | Customer Experience |
| CxP | Channel Xpress |
| D2T | Direct to Tech - Technical support person |
D6 | Documentum 6 (release) |
| DA | Directed Availability |
DA | Documentum Administrator |
DAB | Doc App Builder |
DAE | Disk Array Enclosure |
DAI | Doc App Installer |
DAM | Digital Asset Manager |
DAM | Disk Assembly Matrix |
DAQ | Disk Array Qualifier |
| DAR | Direct Access Recovery |
| DaRE | Data at Rest Encryption enabler (VNX-v2 Encryption) |
DART | The operating system that runs on the Celerra: Data Access in Real Time |
DASD | Direct Access Storage Device |
| DBC | Data Base Classification Technology |
| DBMS | Data Base Management System |
DBO | Disk Backup Option (NetWorker native B2D, See AFTD) |
DBOR | Documentum Business Object Registry |
| DBU | Dell Block Update ( Avamar ) |
| DC | Domain Controller (Active Directory) |
| DCA | Data Computing Appliance (Pivotal) |
DCE | Documentum Collaboration Edition |
DCL | Data Connection Limited |
DCM | Documentum Compliance Manager |
DCO | Documentum Client for Outlook |
| DCOE | Durham Center Of Excellence |
| DCS | Director, Customer Service |
| DD | Data Domain |
DDOS | Data Domain Operating System |
| DDOS | Distributed Denial Of Service |
DE | Data Erasure |
DEKIT | Data Erasure Kit (Process Flow) |
DFA | Design for Assembly |
DFC | Documentum Foundation Classes |
DFM | Design for Manufacturing |
| DFS | Distributed File System |
DFOEE | Design for Overall Equipment Effectiveness |
DFR | Design for Reliability |
DFS | Design for Serviceability |
DFS | Documentum Foundation Services |
DFSS | Design for Six Sigma |
DG | Data General |
DIP | Document & Image Processing |
DITA | Darwin Information Typing Architecture |
| DJ | Disk Jockey |
DL | Data loss (KPI measure) |
DL3D | Disk Library De-duplication |
DLM | Disk Library for Mainframe |
DM | District Manager |
DMA | Data Management Application (Backup application in reference to NDMP) |
DMCL | Documentum Class Library |
| DMS | Document Management System |
DMZ | Demilitarized zone |
| DNM | Does Not Meet |
| DOA | Dead On Arrival |
| DOU | Document Of Understanding |
| DPA | Data Protection Advisor |
| DPAD | Data Protection & Availability Division |
DPE | Disk Processor Enclosure |
| DPS | Data Protection Solutions |
| DPS | Data Protection Suite |
| DR | Disaster Recovery |
DRM | Digital Rights Management |
| DRM | Durham |
| DRU | Data Replication Unavailable |
DRU | Drive Replacement Utility |
| DSD | Divisional Service Director |
DSE | Designated Support Engineer |
DSM | District Sales Manager |
DSM | District Service Manager (aka FSM, MCS) (Customer Service) |
DSM | Documentum Submissions Manager |
DSOP | Discretionary Stock Option Program |
DSPC | District Sales Process Coordinator |
DTC | Desktop Client |
DU | Data Unavailable (KPI measure) |
DUNS | Data Universal Numbering System. It is a unique nine-digit numbering system that is used to identify a business. |
DVT | Design Verification Test |
| DWPD | Drive Writes Per Day (a measure of SSD endurance) |
DX | Disk Xtender (Product) |
DxP | Direct Xpress (sales tool) |
E5 | Legato v.5 Email product |
EAG | Enterprise Applications Group |
EAS | Employee Availabilty System |
EBC | Executive Briefing Center |
EBMS | Electronic Business Management System ?? |
EBMS | EMC Backup Manager for SharePoint (NetWorker Module) |
| ECC | Error-Correcting Code |
| ECC | EMC Control Center (EOL) |
ECF | Employee Change Form |
ECI | Enterprise Content Integration |
ECIM | EMC Common Information Model |
ECM | Enterprise Content Management |
| ECN | EMC Community Network - https://community.emc.com |
ECO | Engineering Change Order |
| ECPS | EMC Connected Proactive Services |
ECS | Early Customer Ship |
| ECS | Elastic Cloud Storage (ScaleIO) |
| eDA | eDiscovery and Analytics |
EDL | EMC Disk Library |
EDM | Enterprise Data Manager |
EDP | Early Deployment Program |
| EDRMS | Enterprise Document and records Management Solution |
EDS | Engineering Design Specification |
EEF | EMC Email Format |
| EEP | Engineering Escalation Process (Isilon Support - formerly Limbo) |
| EFD | Enterprise Flash Drive |
| EFSS | Enterprise File Sync & Share |
| EH | Executive Handling |
| EHC | Enterprise Hybrid Cloud |
EIM | Enterprise Information Management |
| EIR | EMC Incident Report |
EIS | Enterprise Information Services |
EIT | Engineering Integration Testing |
ELA | Enterprise Licensing Agreement |
ELA | E-Lab Advisor |
| eLink | Newsletter, see http://one.emc.com/clearspace/community/active/burapresales/elink |
ELM | Electric License Management |
| ELN | |
EM64T | Intel Xeon 64bit processors |
| EMC | Egan Marino Corporation |
EMCU | EMC University |
EMEA | Europe Middle East Africa |
| eMLC | Enterprise Multi-Layered Cell ( Next Generation SSD's ) |
EMR | Event Meeting Request |
| EMSD | Enterprise & Mid-Range Systems Division |
| ENOSPC | Error No Space (left on device) |
EOD | End of Day |
EOL | End of Life |
EOM | End of Media |
| EOPS | End of Primary Support |
EOQ | End of Quarter |
EOS | End of Story / End of Sales |
EOSL | End of Support Life / End of Service Life |
| EOS2 | Engineering Operations Services & Solutions |
EOT | End of Tape |
EPAS | Electronic Performance Appraisal System |
EPD | Employee Profile Document |
EPM | Engineering Program Management |
ERC | Executive Review Committee |
eROOM | EMC Corp (Internal eRooms) |
ERP | Enterprise Resource Planning |
ESA | Early Shipment Authorization |
ESA | EMC Security Advisory |
| ESA | Enterprise Structured Authoring |
| ESAG | Enterprise Storage Automation Group |
ESCON | Enterprise System Connection |
ESD | Enterprise Storage Division |
ESG | EMC Software Group |
ESL | End of Service Life |
| ESM | EMC Support Matrix |
ESMS | Employee Satisfaction Measurement Survey |
ESN | Enterprise Storage Network |
ESO | Equipment Superior to Operator / Engagement Support Office |
ESP | Enterprise Storage Platform |
ESRS | EMC Secure Remote Support |
ESS | Environmental Stress Screening |
| ETA | Estimated time of Arrival |
ETA | EMC Technical Advisories - warnings regarding EMC product issues that may be of interest to EMC customers |
ETA | EMC Time & Attendance (TESS) |
| ETD | Emerging Technologies Division |
| ETPD | Emerging Technology Products Division (now ETD) |
| ETS | EMC Technology Summit |
EULA | End User License Agreement |
| EVAL | Evaluation Order |
EVT | Engineering Verification Testing |
EX | Email Xtender (Product) |
FA | Failure Analysis |
FABX | Fabric X |
FAST | Financial Analytical Support Team; Fully Automated Storage Tiering |
| FBDL | Federation Business Data Lake |
FC | Fibre Channel |
| FCCM | Field Change and Connectivity Management |
FCMAT | Final Configuration and Maturity Testing |
| FCiP | Fibre Channel over IP |
FCO | Field Change Order |
FCoE | Fibre Channel over Ethernet |
FCS | First Customer Ship |
| FDA | Functional Disposal Authority |
| FEC | Forward Error Correction |
FIB | Fiber Backend Isolation |
FMA | File Management Appliance - Rainfinity |
FMEA | Failure Mode & Effect Analysis |
FMS | Field Marketing Sales |
FPI | First Product Install |
FPS | Field Planned Services |
FreeBSD | Free Berkeley Software Distribution (Unix OS) |
FRMA | Field Returned Material Authorization |
FRU | Field Replacement Unit |
| FSA | File System Analytics |
FSO | Financial Solutions Operations |
| FSM | Field Service Manager (aka DSM, MCS) |
FSS | Field Support Specialist |
FSS | File Share Services |
FT | Full Text |
| FTC | Federal Trade Commission |
| FTE | Full Time Employee |
| FTP | File Transfer Protocol |
| FTP | Finance Training Program |
| FUBAR | ****** Up Beyond All Recognition |
| FUI | Field Upgrade Instructions |
FW | FormWare |
FWDB | FormWare Database |
FWIA | FormWare for InputAccel |
| FYI | For your information |
G&A | General & Administrative |
GA | General Availability |
| GAAP | Generally Accepted Accounting Principles |
GAF | Global Acknowledgement Form |
| GAF | Goal Achievement Form |
GAM | Global Account Manager |
GAM | Global Alliance Manager |
GAOPS | General and Administration Operations |
GBO | Global Business Operation |
GCCO | Global Channels for Customer Operations |
| GCS | Global Customer Support |
| GDA | General Disposal Authority |
| GDE | Global Drive Engineering |
| GDW | Global Data Warehouse |
| GEM | Global Escalation Manager |
GEP | Global Education & Productivity |
| GES | Global Enterprise Services |
GFS | Global Financial Services |
GFTT | Global Field Time Tracking |
GIS | Geospatial/Geographic Information System |
| GM | Gross Margin |
GMM | General Manager Meeting |
GMRT | Go to Market Readiness Team |
| GNA | Global Namespace Acceleration (Isilon OneFS) |
| GPFS | General Parallel File System (IBM) |
| GPM | Global Practice Manager |
| GPO | Global Program Office |
| GPTW | Great Place To Work |
| GS | Global Services |
| GSA | Global Sericve Alliance |
| GSAP | Global Services Associate Program |
| GSC | Global Support Center |
| GSCM | Global Supply Chain Management |
GSER | Global Services Engagement Request |
| GSLDP | Global Services Leadership Development Program |
| GSO | Global Security Office |
| GSP | Global Service Partners |
| GSPA | Global Service Partners & Alliance (now GSP) |
| GSPO | Global Software Product Operations |
GSPS | http://acronyms.thefreedictionary.com/GSPS |
| GSSD | Global Services Software Development |
| GST | Global Services Transformation |
GTM | Go To Market |
| GTP | Global Technology Practices |
GTS | Global Technical Services |
HASI | High Availability System Integration |
| HC | Hybrid Cloud |
| HCA | Host Channel Adapter (InfiniBand NIC) |
| HCI | Hyper-Converged Infrastructure |
HDA | Head Disk Assembly |
| HDFS | Hadoop Distributed File system |
HEAT | Host Environment Analysis Tool processes - the output of the EMCReports and EMCGrab |
| HLU | Host Logical Unit |
HOP | Hopkinton |
| HRLDP | Human Resources Leadership Development Program |
| HSM | Hierarchical Storage Management |
HVD | High Voltage Differential |
I/Os | Inputs/Outputs |
I18N | Internationalization |
| IA | Information Architecture |
IA | InputAccel |
| IB | InfiniBand |
| IaaS | Infrastructure as a Service |
| IAM | Identity and Access Management |
IBMG | Install Base Management Group |
IC | Implementation consultant |
| IC | Individual Contributor |
| IC | Intelligence Community |
ICDA | Integrated Cache Disk Array |
ICE | Improved Customer Experience |
ICIM | InCharge Common Information Model |
| ICS | Infrastructure Consulting Services |
IDE | Implementation and Delivery Engineer |
| IDE | Integrated Development Environment |
IDP | Iterative Development Process |
| IDP | Individual Development Plan |
| IFS | Isilon File System |
IHAC | I have a customer |
IIG | Information Intelligence Group |
| IIG | Interactive Installation Guide |
IIM | Intelligent Information Management |
| IIP | Information Infrastructure Products |
| IIQ | InsightIQ - Isilon Monitoring & Reporting tool |
| IIRC | If I Recall Correctly |
ILM | Information Lifecycle Management |
| IM | Information Managerment |
| IMAC | Install Move Add Change (Planned PS work, formerly performed by IDEs, now by CEs in CS) |
| IMDD | Isilon Mirrored Disk Driver |
| IME | In Market Engineering (formerly PRE: Post Release Engineering) |
IMHO | In My (Humble) Opinion |
IMSG | Information Management Software Group |
IMU | Integration Management Unit |
IOC | IT Operations Committee |
| IP | Indicative Price |
| IP | Intellectual Property |
| IPMI | Intelligent Platform Management Interface |
IPO | Input, Process, Output charting |
IPR | Initiative Pipeline Review |
IPv6 | Internet Protocol version 6 |
IRM | Identity Rights Manager (Documentum) |
IRM | Information Right Management (Documentum) |
IRM | Information Rights Management |
IRM | Information Risk Management (RSA) |
IRT | Infrastructure Review Team |
IS | Implementation specialists |
ISC | Information Solutions Consultant |
iSCSI | Internet SCSI (Internet Small Computer System Interface) |
ISD | Integrated Service Delivery |
| ISD | Isilon Systems Division - now part of ETD (Emerging Technologies Division) |
ISG | Infrastructure Software Group |
| ISO | Internal Sales Order |
| ISO | International Organization for Standardization |
ISO | International Standards Organization |
IST | Implementation support team (deep dive delivery / Architects DAVE FLOWERS |
ISV | Independant Software Vendor |
ITF | IMSG Technology Framework Development |
| ITIL | Information Technology Infrastructure Library |
| ITLDP | Information Technology Leadership Development Program |
ITSM | IT Service Management |
JADE | Job Analysis Documentation Evaluation |
| JBOD | Just a Bunch Of Disks |
JDMCL | Java DMCL |
JMS | Java Method Server |
| JRE | Java Runtime Environment |
| KB | Knowledge Base |
KCS | Knowledge Center Support |
| KPI | Key Performance Indicators |
KT | Knowledge Transfer |
KWC | Knowledge Worker Client |
L10N | Localization |
LAN | Local Area Network |
| LAC | Networker License Authorization Code |
LC300 | LifeCycle 300 Product readiness proc |
LCC | Link Controller Card(or BCC, bridge controller card) |
LDAP | Lightweight Directory Access Protocol |
| LEAP | Leadership Engineering Accelerated Program |
LI | Legal Investigator |
| LIN | Logical Inode Number |
LIP | Loop initialization process |
| LKG | Last Known Good |
LLS | Local Language Support used to be LST (Language Support Team) provides customer support in Chinese, Japanese, and Korean part of CSS |
| LNN | Logical Node Number (Isilon) |
LOE | Level of Effort |
| LOI | Letter of Intent |
| LOV | List Of Values |
LRU | Least recently used |
LSC | Life! SolutionsCenter Germany in Ismaning/Munich |
LSS | Large Storage Systems |
LUN | Logical Unit Number |
LVD | Low Voltage Differential |
| LVM | Logical Volume Manager |
MARS | Management Approval Req System |
MBO | Management By Objectives |
MBO | Managing by Objective |
| MCO | Manditory Change Order |
| MCP | Master Control Program |
| MCS | Manager, Customer Service |
MCSD | Managing Client Solutions Director |
MDL | Mainframe Disk Library |
| MDM | Meta Data Manager |
| MDP | Marketing Development Program |
| MFR | Management File Replication |
MIP | Merit Increase Program |
| MITM | Man In The Middle |
| MMM | Mid Market Manager (Customer Service, prev. CPSM) |
MOA | Memorandum Of Agreement |
MODEL | Managed Object Definition Language |
| MOOC | Massive Open Online Course |
MOQ | Multiple Order Quantity |
MOSS | Microsoft Office Sharepoint Server |
MOU | Memorandum of Understanding |
MPFS | Multi-Path File System |
MPG | Multi-Protocol Platform Group |
| MPIO | Multi-Path Input/Output |
MPS | Master Production Schedule |
MR | Mech Replacement |
MR | Midrange |
MRD | Marketing Requirements Document |
MRP | Material Requirements Planning |
MSA | Measurement System Analysis |
| MSA | Master Services Agreement |
MSD | Midrange Systems Division |
| MSN | Managing Success Now |
MSS | Managed Services and Support customer support engineers (field based) |
MSU | Mainframe Service Unit |
MTBF | Mean Time Between Failure |
MTBPR | Mean Time Between Part Replacement |
| MTTDL | Mean Time To Data Loss |
| MTTF | Mean Time To Failure |
| MTTR | Mean Time To Repair/Recover |
| MUP | Master User Profile |
MUR | Machine Unit Replacement |
| MVM | Manual Volume Manager |
MVP | Mentoring Velocity Partner Program (MVP) |
| MVP | Most Valued Peer - Customer Services quarterly award |
MWD | Missing, Wrong, Damaged |
| NAF | Network Attached Flash |
| NANON | Not All Nodes On Network or Nearly All Nodes Off Network (Isilon) |
NAS | Network Attached Storage |
| NBD | Next Business Day (Dispatch) |
NDA | Non-Disclosure Agreement |
NDMP | Network Data Management Protocol |
NDU | Non Disruptive Upgrade |
NEOF | No Evidence of Failure |
| NFS | Network File System |
| NIC | Network Interface Card |
| NIS | Network Information Service (formerly Yellow Pages or YP) |
| NIST | National Institute of Standards and Technology |
| NLM | Network Lock Manager |
NMD | NetWorker Module for Documentum |
NPC | New Products Council |
| NPE | No Payload Encryption |
| NPI | New Product Introduction |
NPR | New Product Readiness |
| NQA | National Quality Assurance |
| NQM | Navisphere Quality of Service Manager |
| NRT | Near Real Time Report |
| NSM | NetWorker Snapshot Manamgment |
| NST | National Security Team |
NSD | Network Storage Designer (GSSD tool) |
| NSDC | Network Storage Designer - CLARiiON (GSSD tool) NSD-C obsolete |
| NSDS | Network Storage Designer - Symmetrix (GSSD tool) NSD-S |
| NSDU | Network Storage Designer - Unified (GSSD tool) NSD-U |
NSR | NetWorker Save and Recover - pronounced "NIZER" |
NST | Navisphere Service Taskbar |
NTP | Network Time Protocol, a means of transmitting time signals over a computer network. |
| NVB | NDMP Volume based Backup (EMC feature) |
NW | NetWorker |
| OBIEE | Oracle Business Intelligence |
OCC | Objective Completion Criteria |
OCE | Office for Cost Efficiency |
ODT | Operational Decision Team |
ODT | Operations Decision Team |
| ODX | Array Offloaded Data Transfer |
OEE | Overall Equipment Effectiveness |
OEM | Original Equipment Manufacturer |
OLS | Online Support |
| OOH | Out of Hours |
| OOO | Out of Office |
OOTB | Out of the Box |
OPE | Overall Process Effectiveness |
| OPEX | Operational Expenditure |
| OPT | On Process Technology |
OR | Operational Recovery |
OSE | Onsite Support Engineer |
OSFO | Open Software Field Operations |
| OSM | Operational Support Manual |
OSO | Open Software Operations |
| OSSR | Offline System State Recovery |
| OTE | On Target Earnings |
| OVT | Onsite Verification Test (Isilon) |
P&P | Plug and Play |
| PaaS | Platform as a service |
PAD | Product Attribute Document |
| PAPI | Platform Application Programming Interface |
PAS | Project Accounting System |
| PAWS | Product Assurance & Warrenty System |
PBU | Product Business Unit |
| PCA | Process Change Advisory |
PCB | Printed Circuit Board |
| PCD | Parts Compatibility Database |
| PCD | Program Commitment Document |
| PCE | Pre Check Engineer ( RCM Pre-Upgrade Engineer ) |
PCT | Peripheral Commodity Team |
| PCR | Project Change Request |
| PDC | Primary Domain Controller |
| PDG | Proposal Development Guide |
| PDM | Partner Distributor Manager or Program Delivery Manager/Program Development Manager |
PDP | Product Development Process |
| PDR | Preferred Dispatch Resource (in Oracle CSI) |
PDS | Product Data Sheet |
PDT | Portfolio Decision Team |
PDT | Project Decision Team |
| PDU | Power Distribution unit |
PEA file | Pool Entry Authorization file |
PEL | Product Exception List |
| PEQ | Pre-Engagment Questions |
PF | Product Family |
| PFF | Performance Feedback Form |
PFS | Produce Functional Specification |
| PGI | Post Goods Issue |
PIP | Performance Improvement Plan |
PLMT | Product Line Management Team |
PLMT | Project Leadership MGT team |
| PM | Project Manager |
| PM | Partially Meets |
PMO | Product Management Operations |
| PMO | Product Management Organization |
PMR | Preventitive Maintenance Request |
PMT | Product Management Team |
PN | Part Number |
| PnP | Plug and Play |
| PNR | Passive Not Ready |
| PNT | Partner Notification Tool |
PO | Product Owner |
| PO | Purchase Order |
| POA | Plan of Action |
POC | Proof of Concept |
| POC | Point of Contact ( see also SPOC) |
| POCER | Proof of Concept Evaluation Report (pronounced "poker") |
POS | Priority Onsite Support (Engineer) |
PPA | Progressive Pricing Agreement |
PPMG | Process & Portfolio Management Group |
PPMG | Process Portfolio Management Group |
PPR | Phased Product Release |
PPT | Microsoft Powerpoint Presentation Format |
PRD | Product Requirements Document |
| PRE | Post Release Engineering (now IME: In-Market Engineering) |
PREM | Problem resolution and escalation mgt (level 1/2 based in corp) |
PREPP | PRErelease to Partner Program |
PRM | Portfolio Review Meeting |
PRM | Project Review Meeting |
| PRS | Part Retention Service |
PRS | Physical Records Services |
PSA | Product Shipment Authorization |
| PSA | Professional Services Agreement |
| PSB | Product Support Bulletin |
| PSC | Partner Support Centre |
| PSD | Product Specification Document |
PSE | Product Support Engineer |
PSG | Product Software Group |
| PSL | Partner Solution Lead (Americas - direct partner focused) |
| PSL | Partner Support Line |
PSM | Persistent Storage Manager |
| PSNT | Product Serial Number Tag |
| PSO | Product Security Office |
| PSOW | Proffesional Services Statement of Work |
PSQ | Pre Sales Qualification |
PSR | Peripheral Status Review |
| PSRC | Product Security Response Center |
| PSS | Personalized Support Services (SAM, TAM, CSA, DSE) |
| PSS | Proactive Support Services |
| PTC | Partner Technical Consultant |
PTL | Physical Tape Library |
PTO | Paid Time Off |
PTO | Product Technology Office |
PTU | Physical Tape Unit (Tape Library) |
| PVAL | Paperless Eval |
PVT | Product Verification Testing |
| PVR | Policy Variation Request |
| PWG | Personal Work Goal (like MBO without bonus) |
| QAR | Quote Analysis Report |
QBR | Quarterly Business Review |
QFD | Quality Functional Development |
| QFE | Quick Fix Engineering |
QMR | Quarterly Maintance Release |
| QN | Quality Notification |
QRC | Quick Reference Card |
| QP | Quality Pause |
| QS | QuickStart (Global Service Partner Tier/ Products) |
| QSS | QuickStart Services (Global Service Partner Tier/ Products) |
QVT | Quality Verification Testing |
| R&A | Readiness & Adoption |
| R&R | Rewards and Recognition |
RA | Redundancy analyser |
| RA | Restricted Availability |
| RAC | Real Application Cluster (Oracle) |
| RACI | Responsible, Accountable, Consulted, Informed: ITIL - The RACI matrix is a formal way of establishing the roles for each stakeholder/participant whenever multiple parties are involved |
RAID | Redundant Array of Independent Disks |
RAS | Reliability, Availability, Serviceablity |
| RBAC | Role Based Access Control |
| RC | Resource Coordinator |
| RCA | Remote Change Act |
RCA | Root Cause Analysis |
| RCM | Remote Change Management (formally STAR) |
| RCM | Release Certification Matrix ( VCE Compatibility Matrix ) |
RCR | Release Candidate Ready |
RDE | Redundant Data Elimination |
RDZ | Restricted Data Zone |
| REST | Representation State Transfer |
| RIF | Reduction in Force (Layoff) |
RFI | Request for Information |
| RFE | Request for Enhancement |
RFP | Request for Proposal |
RM | Records Manager |
| RM | Replication Manager |
| RM | Resource Manager |
RMA | Return Material Authorization |
RMP | Remote Maintenance Processor |
RMSG | Resource Management Software Group |
RMT | Request Management Tool |
ROA | Return on Assets |
| ROBO | Remote Office Back Office |
ROCS | Recognizing Outstanding Customer Service |
| RoHS | Restriction of Hazardous Substances |
ROI | Return on Investment |
ROM | Rough Order of Magnitude |
RP | RecoverPoint |
| RPA | RecoverPoint Appliance |
RPO | Recovery Point Objective |
RPQ | Request for Price Quotation |
| RPQ | Request for Product Qualification |
RPS | Retention Policy Services |
RRP | Rapid Response Program |
| RSA | Public-key cryptosystem by Rivest, Shamir, Adleman |
| RSD | Regional Service Director (Customer Service) |
RSP | Rapid Success Program |
RSS | Regional software specialist |
RSS | Regional software support |
RTFM | Read The (blank) Manual |
RTM | Release to Manufacturing |
RTO | Recovery Time Objective |
RTP | Research Triangle Park - North Carolina |
RTQA | Release To Qualtiy Assurance |
RTS | Regional Technical Specialist |
| RX | Receive |
| S&D | Schedule and Dispatch |
| S1000D | Standard 1000 Documentation - an XML standard for Technical publications |
SA | Solution Architect |
| SAS | Scheduling and Account Services ( formerly S&D ) |
SaaS | Software as a service |
| SaaS | Storage as a Service |
| SAC | Service Alert Console |
| SAC | Software Assistance Center |
| SAD | Solution Architecture Design |
SAG | System Admin Guide |
SAI | Symmetrix Application Interface |
| SAM | Service Account Manager |
| SAM | Strategic Account Manager |
SAMS | Surveillance Analysis Management System |
SAN | Storage Area Network |
SARBOX | Sarbanes Oxley |
SAS | Serial-Attached SCSI |
SAT | Solution Architecture Team |
SB | storyboard(s) |
| SBB | Sales Building Block (Isilon Configure To Order) |
SBC | Symmetrix Business Continuity |
| SBR | Skills Based Routing |
SBR | Software Business Review, also Symmetrix Business Review |
SBRF | Symmetrix Backup Restore Facility |
| SC | Service Center |
SC | Solutions Consultant |
| SC | Storage Controller |
| SCIF | Sensitive Compartmented Information Facility |
| SCM | Software Configuration Management |
| SCM | Source Code Management |
| SCP | Service Capability & Performance standards |
SCS | Site Caching Services |
SCSI | Small Computer System Interface |
| SD | Same Day (Dispatch) |
| SDC | ScaleIO Data Client |
| SDD | Solution Design Document |
| SDF | Standard Data File |
| SDG | Solution Delivery Group |
SDL | Solution Delivery Lead |
SDLC | Software Development Lifecycle |
SDMS | Symmetrix Data Migration Services |
SDR | Service Definition Report |
| SDR | Secondary Dispatch Resource (in Oracle CSI) |
| SDS | ScaleIO Data Server |
SDS | Site Devleopment Services |
SDT | Solution Delivery Team |
| SE | Sales Engineer |
| SE | Service Engineer |
SE | Systems Engineer |
| SED | Self Encrypting Drive |
| SEO | Search Engine Optimization |
| SER | Service Enhancement Request |
| SES | http://acronyms.thefreedictionary.com/SES |
SFA | Sales Force Automation |
| SFDC | salesforce.com |
| SFP | Smal Form-factor Pluggable |
| SGML | Standard Generalised Markup Language |
| SID | Security ID |
| SIO | ScaleIO |
SIR | (request for AppsDev work) |
SIR | System Incident Report |
SIS | Single Instance Storage |
SKU | Stock Keeping Unit |
SLA | Service Level Agreement |
| SLO | Service Level Objective |
| SLC | Service Level Credentials (in SSC - Secure Service Credentials) |
| SLC | Single Layered Cell ( Legacy SSD Drive ) |
| SLIC | SmalL form factor I/O Card |
| SM | Scrum Master |
| SM | Storage Model |
| SM | Successfully Meets |
| SMAK | Social Media Activation Kit |
SMARTS | System Management Arts - aquired in 2005, now part of RMSG |
| SMB | Server Message Block (CIFS) |
SMB | small to medium-sized businesses |
SME | Subject Matter Expert |
SMS | Storage Managed Services |
SNIA | Storage Networking Industry Association |
SOA | Service Oriented Architecture |
SOAP | Simple Object Access Protocol |
SOAP | Subjective/Objective/Assessment/Plan |
SOBO | Southboro |
SOP | Standard Operating Procedure |
| SOV | Share Of Voice |
SOW | Scope Of Work |
SOW | Statement of Work |
SOX | |
SPD | Service program development (Group) |
SPD | Strategic platforms delivery |
SPICE | Software Product Improved Customer Experience |
| SPeX | Service Partner Exchange |
SPL | Software Program Lifecycle |
| SPL | Service Product Lead |
SPM | Solutions Practice Manager |
SPM | Supplier Performance Management |
| SPN | Service Principal Name (Kerberos) |
SPO | Storage Platform Operations |
| SPO | Strategical Product Owner |
| SPOC | Single Point of Contact |
SPODAT | Storage Platform Operations Diagnostics and Test |
SPOT | Storage Platform Operations Transformation |
| SQC | Service Quoting Center |
| SQP | Service Quoting Process |
| SR | Service Request |
SRDF | Symmetrix Remote Data Facility |
SRDF/A | Symmetrix Remote Data Facility / Asynchronous replication |
SRDF/CE | Symmetrix Remote Data Facility / Cluster Enabler |
SRDF/S | Symmetrix Remote Data Facility / Synchronous replication |
| SRE | Software Reliability Event |
| SRI | Solution Readiness Interlock |
| SRF | Service Request Form |
| SRM | Sales Review Meeting |
SRM | Site Recovery Manager (software) |
| SRM | Storage Resource Manager |
| SRM | System Resource Manager |
| SRTF | Secure Response Task Force |
SSC | Secure Service Credential |
SSC | Solutions Support Center |
| SSD | Solid-State Drive |
| SSD | Solution Specification Document |
| SSE | Software Solution Engineer |
SSG | Storage Software Group |
| SSL | Strategic Stocking Location |
SSO | Single Sign-On |
| SSOA | Services Scope Overview and Assumptions |
SSP | Self Service Purchasing |
SST | Select Services T...? |
STAR | Sales Telemarketing Account Retrieval |
| STF | Snapshot Tracking File |
| SUT | System Under Test |
SVC | |
SWAT | |
SYMM | Symmetrix |
| SymmBC | Symmetrix Business Continuity |
SYR | Systems Reporting (Internal app offering configuration reporting, dial home processing and dial in/remote automation for EMC products at customer sites ) |
| TA | Technology Architect (Service Certification/Training Path) |
TAM | Technical Account Manager |
TAP | Test and Acceptance Plan |
TBH | To Be Hired |
TC | Technical Consultant (EMEA has SE) |
TCE | Total Customer Experience, part of the SVC Qualifier process |
TCM | Transactional Content Management |
TCO | Temporary Change Order |
TCO | Total Cost of Ownership |
TCS | Technical Quality Management |
TCS | Trusted Content Services |
TEC | Technical Education and Certification |
TEIM | EMC's TimeFinder Exchange Integration Module |
| TES | Transformational eLicensing Solution |
| TF | TimeFinder |
TIS | Technology Implementation services |
| TLA | Tektronix Logic Analyzer |
TLA | Three Letter Acronym |
TLA | Top Level Assembly |
| TLS | Transport Layer Security |
| TMS | Translation Management System |
TMT | Test Management Team |
| TOE | TCP/IP Offload Engine |
TOI | Transfer of Information |
TOP | Transfer of Power |
| TPD | Technical Project Description |
| TPF | Transaction Processing Facility |
| TPO | Tactical Product Owner |
TQM | Total Quality Management |
| TRIG | Technology Resources and Information Governance Policy |
TS | Technology Solutions/ Technical Solutions |
| TSA | Technical Support Alert |
TSC | Technology Solutions Consultant/ Technical Solutions Consultant |
TSD | Technology Solutions Director/ Technical Solutions Director |
TSE | Technical Support Engineer |
| TSE | Technolgy Solutions Enablement |
| TSE | Trackable Service Event |
TSM | Technology Solutions Manager/ Technical Solutions Manager/ Tivoli Storage Manager |
| TSS | Technical Support Services ( formerly Remote Reactive ) |
| TSS | Technology Solutions Services |
| TTR | Time to Resolve |
TTT | Train the Trainer ( The initial or 1st training material for a product or release ) |
| TX | Transmit |
| TXN | Transaction |
| UAT | User Acceptance Testing |
| UCE | Unisys Customer Engineer |
UCF | Unified Client Facility |
UCM | Unified Change Management |
UDDI | Universal Discovery, Description and Integration |
UEG | User Experience Group |
| UEM | Unified Element Manager (for example: VNXe UEMCLI) |
| UI | User Interface |
URL | Universal Resource Locator |
| USD | Unified Storage Division |
| UXD | User Experience Design |
| VAAI | VMware vSphere Storage APIs – Array Integration |
| VAD | Value Added Distributor |
VAR | Value Added Reseller |
| VASA | VMware vSphere Storage APIs for Storage Awareness |
VBB | NDMP Snapshot |
| VBOT | Virtual Business Operations Team |
VCB | VMware Consolidated Backup |
| VCE | Formed by Cisco and EMC with investments from VMware and Intel, VCE sells and supports Vblock converged Infrastructure systems. The legal name is now just VCE, which is no longer an acronym for the three investor companies |
| VCIO | Value Creation and Integration Office - Dell integration: coordinating specific workstream teams, including Go-to-Market, Products/ R&D, HR, Finance, Legal, Sales, Marketing, Communications, IT, Facilities, Cost Programs, Organization/Talent, Enterprise Services and Manufacturing/ Supply Chain/ Logistics |
VCP | Variable Compensation Plan |
| VDC | EMC Virtual Data Center (as seen in online lab mentoring) |
| VDI | Virtual Desktop Infrastructure |
| VHS | Virtual Hot Spare (Isilon OneFS) |
VIC | Voice Initiated Calls |
| VM | Virtual Machine |
| VMW | VMware |
VOD | Video On Demand |
VOIP | Voice Over IP |
| VPAT | Voluntary Product Accessibility Template |
| VPD | Vital Product Data |
VRM | Virtual Retention Manager |
| VRT | Vulnerability Response Team |
VSC | Voltage Semi-regulated Converter |
| VSI | Velocity Services Implement |
VSOE | Vendor-Specific Objective Evidence (used in accounting / contracting) |
| VSM | Velocity Services Manage |
| VSPM | Velocity Services Program Manager |
| VSQ | Velocity Services Implement Quality (Quality management group) |
| VSS | Velocity Services Support |
VSS | Volume Shadow Copy Service (Microsoft) |
VSS | Visual Source Safe |
| WAH | Working At Home |
WAN | Wide Area Network |
WBS | Work Breakdown Structure |
WCM | Web Content Management |
WDK | Web Development Kit |
WEBO | Westboro |
WF | workflow(s) |
WFH | working from home |
| WFM | Workforce Management (Field: a.k.a. Servigistics) Workflow Manager (Remote Reactive) |
WIP | Work In Progress |
| WORM | Write Once Read Many |
WP | Web Publisher |
WSDL | Web Services Description Language |
WT | Webtop |
| WWID | World Wide Identifier |
WWN XaaS | World Wide Name Anything-as-a-Service |
XAM | eXtensible Access Method |
| XAND | Exclusive AND |
| XIO | XtremIO (xio is used internally only) |
XML | Extensible Markup Language |
| XMS | XtremIO Management Server |
XOR | Exclusive OR |
| XSF | Xtrem Server Flash |
| XSWC | Xtrem Software Cache |
ZIPPO | None, Nada, Zilch, Nothing?(also a NetWorker Product code) |
3DES | Triple Data Encryption Standard |
AAA | Authentication, Authorization,and Accounting |
AaaS | Applications as a Service |
aaS | as a Service - usually prefixed with one or two other letters (AaaS, BAaaS, BIaaS, IaaS, PaaS, ...) |
ABBA | Application Burst Buffer Appliance |
ABR | As-Built Record (Isilon OneFS) |
ACC | Accept link service reply |
ACC Frame | Accept Frame |
ACE | Advanced Customer Entry |
ACE | Access Control Entry (ACL permission entry) |
ACK | Acknowledgment frame |
ACL | Access Control List |
ACOFW | Avoid Copy On First Write (Penalty) |
ACR | Annual Compensation Review |
ACS | Accelerated Content Server |
ACSLS | Automatic Cartridge System Library Software |
ACT | Advanced Customer Testing |
AD | Active Directory |
ADD | Approved Defect Deferral |
ADMe | Avamar Data Migration Enabler |
ADS | Avamar Data Store |
ADT | Avamar Data Transport |
AEF | Active Engine Failover |
AER | Avamar Extended Retention |
AFA | All Flash Array |
AFAIK | As Far As I Know |
AFE | Authorization for Expenditure |
AFM | Area Finance Manager |
AFM | Automated Failover Manager |
AFP | Apple Filing Protocol |
AFTD | Advanced File Type Device (NetWorker) |
AI | Action Item |
AIMA | Authentication, Identity Management, Authorization (Isilon) |
AIS | Authoring Integration Services |
ALM | Account Lifecycle Management |
ALPA | Arbitrated Loop Physical Address |
ALPA ID | Arbitrated Loop Physical Address Identification |
AL-TIME | Arbitrated Loop Timeout value |
ALU | Array Logical Unit |
ALUA | Asymmetric Logical Unit Access |
AM | Area Manager |
AMB | As Mentioned Before |
AMC | Annual Maintenance Contract |
AMO | Addressable Market Opportunity |
AOB | Any Other Business |
API | Application Programming Interface |
APJ | Asia Pacific & Japan |
APM | Area Partner Manager |
APS | Advanced Proactive Services |
AR | Action Request |
ARB | Arbitrate primitive signal |
ARBx | Variant of Arbitrate primitive signal |
ARM | Advanced RISC Machine |
ART | Account Request Tool |
AS | AlphaStor |
AS | Archive Server |
AS | AutoStart |
ASA | AnotherStupidAcronym |
ASD | Advanced Software Division |
ASD | Asynchronous Software Distribution / Advancd Software Division |
ASE | Account Service Engineer (Customer Service) |
ASE | Account Systems Engineer (Pre-Sales) |
ASE | Array Software Engineering (Clariion) |
ASIC | Application Specific Integrated Circuit |
ASID | Automatic Symmetrix Internal Diagnostics |
ASM | Area Sales Manager |
ASM | Area Service Manager (Customer Service) |
ASN | Authorised Services Network (non-EMC Delivery Partners) |
ASP | Authorized Service Provider |
ASPL | ASN Partner Lead (EMEA) |
ASQ | Automated Software Quality |
ASQ | Assurance of Solution Quality |
ASQC | Americas Services Quote Center |
ASR | Account Service Representative |
ASR | Archive Services for Reports |
AST | Associate Support Technician |
ATA | Advanced-Technology Attachment (drive technology) |
ATC | Account Technical Consultant (TC, usa =SE emea) |
ATF | Audience Training Forecast (Education Services) |
ATL | Automated Tape Library |
ATM | Asynchronous Transfer Mode |
ATS | Applicant Tracking System |
AVE | Avamar Virtual Edition |
AVFS | A Virtual File System |
AVFS | Avamar Virtual File System |
AVM | Automatic Volume Manager |
AX | ApplicationXtender |
AxM | RSA Access Manager |
B2B | Business to Business |
BAFO | Best And Final Offer |
BAaaS | Business Analytics as a Service |
BAM | Block Allocation Manager (a component of Isilon OneFS) |
BAR | Best Available Resource |
BAU | Business As Usual |
BBB | Block Based Backup |
BBU | Battery Back-up Unit |
BC | Business Continuity |
BCP | Business Continuity Plan |
BCSD | Business Continuity Solution Designer (sizing/replication tool) |
BCV | Business Continuity Volume |
BDM | Business Development Manager |
BEN | Business Enablement Network |
BIA | Business Impact Analysis |
BIaaS | Business Intelligence as a Service |
BIS | Business Instelligence Service |
BKM | Best Known Methods |
BMC | Block Multiplex Channel |
BMC | Baseboard Management Controller (Isilon hardware) |
BMS | Background Media Scan |
BMT | Business Management Team |
BOA | Basic Ordering Agreement |
BOA | Business Opportunity Assistant -DPAD |
BOBJ | Business Objects (SAP) |
BOCS | Branch Office Content Server |
BOE | Basis of Estimate (service vs product) |
BOF | Business Object Framework |
BOLD | Business Operations Leadership Development Program |
BOM | Bill of Material |
BPM | Business Process Manager |
BPP | Business Partner Program |
BPS | Business Process Services |
BRB | Business Readiness Board |
BRB | Bug Review Board |
BRD | Business Requirements Document |
BRDC | Backup & Recovery Design Center |
BRI | Business Readiness Interlock |
BRIC | Brazil, Russia, India & China |
BRM | Business Review Meeting |
BRS | Backup and Recovery Systems |
BRT | Business Review Team |
BSC | Business Security Coordinator |
BSD | Berkeley Software Distribution (Berkeley Unix OS) |
BSG | Backup and Recovery Software Group |
BTG | Business Technology Group |
BTAX | Brazil Tax Tool |
BU | Business Unit |
BUR | Backup Recovery |
BURA | Backup Recovery and Archive |
BusOps | Business Operations Analyst (As seen in mentoring policy) |
CA | |
CA | Customer Advocate |
CAC | Customer Action Committee |
CAG | Centera Application Gateway (was renamed Centera Universal Access CUA) |
CAL | Customer Affected List |
CAM | Channel Account Manager |
CAPEX | Capital Expenditure |
CAR | Carrier Management Controller (Isilon hardware) |
CARS | Continuous Availability Readiness (VPLEX CARS Workshop) |
CAS | Content Addressed Storage |
CBRM | Centera Backup & Recovery Module |
CCA | Change Control Approval |
CCB | Change Control Board |
CCFM | Clariion Cross-Functional Meeting |
CCO | Change Control Office |
CCPF | Clariion Configuration Planning Form |
CCPM | Continuous Coverage Preventive Maintenance |
CCR | Cutomer Commitment Reminder |
CCRF | Change control request form |
CD | Client Director |
CDL | Clariion Disk Library (Obsolete. See EDL) |
CDPM | Customer Deployment Program Management |
CDS | Customer Dispatch |
CE | Customer Engineer |
CE | Consistently Exceeds |
CEVA | Content Enabled Vertical Application |
CFA | Centera File Archiver |
CFS | Clustered File System |
CHAP | Challenge Handshake Authentication Protocol |
CI | Continuous Improvement |
CI | Converged Infrastructure |
CIE | Customer Impact Event |
CIFS | Common Internet File System |
CIG | Cloud Infrastructure Group |
CIM | Common Information Model |
CIRC | Critical Incident Response Center |
CIRT | Critical Incident Response Team |
CIS | |
CKPT | Checkpoint |
CLI | Command Line Interface |
CLM | Connectivity Lifecycle Management |
CLM | Content Lifecycle Management |
CM | Central Manager ( SSC - Secure Service Credential ) |
CM | Change Management |
CMA | Content Management & Archiving |
CMC | Chassis Management Controller (Isilon hardware) |
CMDB | Configuration Management Database |
CMEO | Corporate Marketing Engagement Office |
CMNV | Corporate Marketing/New |
CMO | Chief Marketing Officer (Jeremy Burton) |
CMP | Common Management Platform |
CMR | Change Management Request |
CMR | Change Management Review |
CMSG | Content Management Software Group |
CMT | Commodity Management Team |
COB | Close of Business |
COD | Capacity on Demand |
COE | Centers of Excellence |
COPS | Customer Operations |
COS | Cloud Optimized Storage |
COW | Copy on Write |
CP | ClaimPack |
CPD | Consolidated Program Dashboard |
CPE | Current Product Engineering |
CPM | Content Protection Mirrored (Centera) |
CPP | Content Protection Parity (Centera) |
CPQ | ?? (Part number submission for Direct Xpress) |
CPR | Competitive Pay Range |
CPS | Content Personalisation Service |
CPSM | Commercial Product Service Manager (Customer Service, aka Mid Market Manager) |
CPU | Central Processing Unit |
CQC | Configuration and Quotation Centre |
CQS | Configuration and Quotation System |
CQS | Customer Quote System |
CRD | Certification Requirements Document |
CRE | Critical Response Engineer |
CRM | Customer Relation Management |
CRM | Customer Relationship Management |
CRP | Customer Reference Program |
CRP | Conference Room Pilot |
CRT | Critical Response Team |
CRU | Customer Replacement Unit |
CS | Content Server |
CSA | Customer Service Advocate |
CSAT | Customer Satisfaction |
CSD | Client Solutions Director |
CSDM | Customer Service District Manager |
CSE | Customer Service Engineer (Customer Service) |
CSE | Corporate Systems Engineer |
CSEC | Content Services for EMC Centera |
CSFTP | Customer Service File Transfer Protocol |
CSI | Customer Service Integration |
CSIS | Consulting and Solutions Integration Services |
CSL | Client Solutions Lead |
CSM | Client Solutions Manager (As seen in mentoring policies) |
CSM | Corporate Solutions Manager |
CSM | Customer Service Manager |
CSN | Customer Success Network |
CSP | Common Security Platform |
CSS | Cascading Style Sheets |
CSS | Content Storage Services |
CSS | Customer Support Services |
CST | Common Security Toolkit - RSA |
CST | Customer Service Team (As seen in mentoring policies) |
CST | Customer Service Transformation |
CST | Customer Support Technician |
CTA | Cloud Tiering Appliance |
CTD | Core Technologies Division |
CTI | Computer Telephony Integration |
CTO | Configure to Order |
CTS | Content Transformation Services |
CUA | Centera Universal Access (Centera gateway) |
CVE | Common Vulnerability Enumeration |
CX | CLARiiON |
CX | Customer Experience |
CxP | Channel Xpress |
D2T | Direct to Tech - Technical support person |
D6 | Documentum 6 (release) |
DA | Directed Availability |
DA | Documentum Administrator |
DAB | Doc App Builder |
DAE | Disk Array Enclosure |
DAI | Doc App Installer |
DAM | Digital Asset Manager |
DAM | Disk Assembly Matrix |
DAQ | Disk Array Qualifier |
DAR | Direct Access Recovery |
DaRE | Data at Rest Encryption enabler (VNX-v2 Encryption) |
DART | The operating system that runs on the Celerra: Data Access in Real Time |
DASD | Direct Access Storage Device |
DBC | Data Base Classification Technology |
DBMS | Data Base Management System |
DBO | Disk Backup Option (NetWorker native B2D, See AFTD) |
DBOR | Documentum Business Object Registry |
DBU | Dell Block Update ( Avamar ) |
DC | Domain Controller (Active Directory) |
DCA | Data Computing Appliance (Pivotal) |
DCE | Documentum Collaboration Edition |
DCL | Data Connection Limited |
DCM | Documentum Compliance Manager |
DCO | Documentum Client for Outlook |
DCOE | Durham Center Of Excellence |
DCS | Director, Customer Service |
DD | Data Domain |
DDOS | Data Domain Operating System |
DDOS | Distributed Denial Of Service |
DE | Data Erasure |
DEKIT | Data Erasure Kit (Process Flow) |
DFA | Design for Assembly |
DFC | Documentum Foundation Classes |
DFM | Design for Manufacturing |
DFS | Distributed File System |
DFOEE | Design for Overall Equipment Effectiveness |
DFR | Design for Reliability |
DFS | Design for Serviceability |
DFS | Documentum Foundation Services |
DFSS | Design for Six Sigma |
DG | Data General |
DIP | Document & Image Processing |
DITA | Darwin Information Typing Architecture |
DJ | Disk Jockey |
DL | Data loss (KPI measure) |
DL3D | Disk Library De-duplication |
DLM | Disk Library for Mainframe |
DM | District Manager |
DMA | Data Management Application (Backup application in reference to NDMP) |
DMCL | Documentum Class Library |
DMS | Document Management System |
DMZ | Demilitarized zone |
DNM | Does Not Meet |
DOA | Dead On Arrival |
DOU | Document Of Understanding |
DPA | Data Protection Advisor |
DPAD | Data Protection & Availability Division |
DPE | Disk Processor Enclosure |
DPS | Data Protection Solutions |
DPS | Data Protection Suite |
DR | Disaster Recovery |
DRM | Digital Rights Management |
DRM | Durham |
DRU | Data Replication Unavailable |
DRU | Drive Replacement Utility |
DSD | Divisional Service Director |
DSE | Designated Support Engineer |
DSM | District Sales Manager |
DSM | District Service Manager (aka FSM, MCS) (Customer Service) |
DSM | Documentum Submissions Manager |
DSOP | Discretionary Stock Option Program |
DSPC | District Sales Process Coordinator |
DTC | Desktop Client |
DU | Data Unavailable (KPI measure) |
DUNS | Data Universal Numbering System. It is a unique nine-digit numbering system that is used to identify a business. |
DVT | Design Verification Test |
DWPD | Drive Writes Per Day (a measure of SSD endurance) |
DX | Disk Xtender (Product) |
DxP | Direct Xpress (sales tool) |
E5 | Legato v.5 Email product |
EAG | Enterprise Applications Group |
EAS | Employee Availabilty System |
EBC | Executive Briefing Center |
EBMS | Electronic Business Management System ?? |
EBMS | EMC Backup Manager for SharePoint (NetWorker Module) |
ECC | Error-Correcting Code |
ECC | EMC Control Center (EOL) |
ECF | Employee Change Form |
ECI | Enterprise Content Integration |
ECIM | EMC Common Information Model |
ECM | Enterprise Content Management |
ECN | EMC Community Network - https://community.emc.com |
ECO | Engineering Change Order |
ECPS | EMC Connected Proactive Services |
ECS | Early Customer Ship |
ECS | Elastic Cloud Storage (ScaleIO) |
eDA | eDiscovery and Analytics |
EDL | EMC Disk Library |
EDM | Enterprise Data Manager |
EDP | Early Deployment Program |
EDRMS | Enterprise Document and records Management Solution |
EDS | Engineering Design Specification |
EEF | EMC Email Format |
EEP | Engineering Escalation Process (Isilon Support - formerly Limbo) |
EFD | Enterprise Flash Drive |
EFSS | Enterprise File Sync & Share |
EH | Executive Handling |
EHC | Enterprise Hybrid Cloud |
EIM | Enterprise Information Management |
EIR | EMC Incident Report |
EIS | Enterprise Information Services |
EIT | Engineering Integration Testing |
ELA | Enterprise Licensing Agreement |
ELA | |
eLink | Newsletter, see http://one.emc.com/clearspace/community/active/burapresales/elink |
ELM | Electric License Management |
ELN | |
EM64T | Intel Xeon 64bit processors |
EMC | Egan Marino Corporation |
EMCU | EMC University |
EMEA | Europe Middle East Africa |
eMLC | Enterprise Multi-Layered Cell ( Next Generation SSD's ) |
EMR | Event Meeting Request |
EMSD | Enterprise & Mid-Range Systems Division |
ENOSPC | Error No Space (left on device) |
EOD | End of Day |
EOL | End of Life |
EOM | End of Media |
EOPS | End of Primary Support |
EOQ | End of Quarter |
EOS | End of Story / End of Sales |
EOSL | End of Support Life / End of Service Life |
EOS2 | Engineering Operations Services & Solutions |
EOT | End of Tape |
EPAS | Electronic Performance Appraisal System |
EPD | Employee Profile Document |
EPM | Engineering Program Management |
ERC | Executive Review Committee |
eROOM | EMC Corp (Internal eRooms) |
ERP | Enterprise Resource Planning |
ESA | Early Shipment Authorization |
ESA | EMC Security Advisory |
ESA | Enterprise Structured Authoring |
ESAG | Enterprise Storage Automation Group |
ESCON | Enterprise System Connection |
ESD | Enterprise Storage Division |
ESG | EMC Software Group |
ESL | End of Service Life |
ESM | EMC Support Matrix |
ESMS | Employee Satisfaction Measurement Survey |
ESN | Enterprise Storage Network |
ESO | Equipment Superior to Operator / Engagement Support Office |
ESP | Enterprise Storage Platform |
ESRS | EMC Secure Remote Support |
ESS | Environmental Stress Screening |
ETA | Estimated time of Arrival |
ETA | EMC Technical Advisories - warnings regarding EMC product issues that may be of interest to EMC customers |
ETA | EMC Time & Attendance (TESS) |
ETD | Emerging Technologies Division |
ETPD | Emerging Technology Products Division (now ETD) |
ETS | EMC Technology Summit |
EULA | End User License Agreement |
EVAL | Evaluation Order |
EVT | Engineering Verification Testing |
EX | Email Xtender (Product) |
FA | Failure Analysis |
FABX | Fabric X |
FAST | Financial Analytical Support Team; Fully Automated Storage Tiering |
FBDL | |
FC | Fibre Channel |
FCCM | Field Change and Connectivity Management |
FCMAT | Final Configuration and Maturity Testing |
FCiP | Fibre Channel over IP |
FCO | Field Change Order |
FCoE | Fibre Channel over Ethernet |
FCS | First Customer Ship |
FDA | Functional Disposal Authority |
FEC | Forward Error Correction |
FIB | Fiber Backend Isolation |
FMA | File Management Appliance - Rainfinity |
FMEA | Failure Mode & Effect Analysis |
FMS | Field Marketing Sales |
FPI | First Product Install |
FPS | Field Planned Services |
FreeBSD | Free Berkeley Software Distribution (Unix OS) |
FRMA | Field Returned Material Authorization |
FRU | Field Replacement Unit |
FSA | File System Analytics |
FSO | Financial Solutions Operations |
FSM | Field Service Manager (aka DSM, MCS) |
FSS | Field Support Specialist |
FSS | File Share Services |
FT | Full Text |
FTC | |
FTE | Full Time Employee |
FTP | File Transfer Protocol |
FTP | Finance Training Program |
FUBAR | ****** Up Beyond All Recognition |
FUI | Field Upgrade Instructions |
FW | FormWare |
FWDB | FormWare Database |
FWIA | FormWare for InputAccel |
FYI | For your information |
G&A | General & Administrative |
GA | General Availability |
GAAP | Generally Accepted Accounting Principles |
GAF | Global Acknowledgement Form |
GAF | Goal Achievement Form |
GAM | Global Account Manager |
GAM | Global Alliance Manager |
GAOPS | General and Administration Operations |
GBO | Global Business Operation |
GCCO | Global Channels for Customer Operations |
GCS | Global Customer Support |
GDA | General Disposal Authority |
GDE | Global Drive Engineering |
GDW | Global Data Warehouse |
GEM | Global Escalation Manager |
GEP | Global Education & Productivity |
GES | Global Enterprise Services |
GFS | Global Financial Services |
GFTT | Global Field Time Tracking |
GIS | Geospatial/Geographic Information System |
GM | Gross Margin |
GMM | General Manager Meeting |
GMRT | Go to Market Readiness Team |
GNA | Global Namespace Acceleration (Isilon OneFS) |
GPFS | General Parallel File System (IBM) |
GPM | Global Practice Manager |
GPO | Global Program Office |
GPTW | Great Place To Work |
GS | Global Services |
GSA | Global Sericve Alliance |
GSAP | Global Services Associate Program |
GSC | Global Support Center |
GSCM | Global Supply Chain Management |
GSER | Global Services Engagement Request |
GSLDP | Global Services Leadership Development Program |
GSO | Global Security Office |
GSP | Global Service Partners |
GSPA | Global Service Partners & Alliance (now GSP) |
GSPO | Global Software Product Operations |
GSPS | |
GSSD | Global Services Software Development |
GST | Global Services Transformation |
GTM | Go To Market |
GTP | Global Technology Practices |
GTS | Global Technical Services |
HASI | High Availability System Integration |
HC | Hybrid Cloud |
HCA | Host Channel Adapter (InfiniBand NIC) |
HCI | Hyper-Converged Infrastructure |
HDA | Head Disk Assembly |
HDFS | Hadoop Distributed File system |
HEAT | Host Environment Analysis Tool processes - the output of the EMCReports and EMCGrab |
HLU | Host Logical Unit |
HOP | Hopkinton |
HRLDP | Human Resources Leadership Development Program |
HSM | Hierarchical Storage Management |
HVD | High Voltage Differential |
I/Os | Inputs/Outputs |
I18N | Internationalization |
IA | Information Architecture |
IA | InputAccel |
IB | InfiniBand |
IaaS | Infrastructure as a Service |
IAM | Identity and Access Management |
IBMG | Install Base Management Group |
IC | Implementation consultant |
IC | Individual Contributor |
IC | Intelligence Community |
ICDA | Integrated Cache Disk Array |
ICE | Improved Customer Experience |
ICIM | InCharge Common Information Model |
ICS | Infrastructure Consulting Services |
IDE | Implementation and Delivery Engineer |
IDE | Integrated Development Environment |
IDP | Iterative Development Process |
IDP | Individual Development Plan |
IFS | Isilon File System |
IHAC | I have a customer |
IIG | Information Intelligence Group |
IIG | Interactive Installation Guide |
IIM | Intelligent Information Management |
IIP | Information Infrastructure Products |
IIQ | InsightIQ - Isilon Monitoring & Reporting tool |
IIRC | If I Recall Correctly |
ILM | Information Lifecycle Management |
IM | Information Managerment |
IMAC | Install Move Add Change (Planned PS work, formerly performed by IDEs, now by CEs in CS) |
IMDD | Isilon Mirrored Disk Driver |
IME | In Market Engineering (formerly PRE: Post Release Engineering) |
IMHO | In My (Humble) Opinion |
IMSG | Information Management Software Group |
IMU | Integration Management Unit |
IOC | IT Operations Committee |
IP | Indicative Price |
IP | Intellectual Property |
IPMI | Intelligent Platform Management Interface |
IPO | Input, Process, Output charting |
IPR | Initiative Pipeline Review |
IPv6 | Internet Protocol version 6 |
IRM | Identity Rights Manager (Documentum) |
IRM | Information Right Management (Documentum) |
IRM | Information Rights Management |
IRM | Information Risk Management (RSA) |
IRT | Infrastructure Review Team |
IS | Implementation specialists |
ISC | Information Solutions Consultant |
iSCSI | Internet SCSI (Internet Small Computer System Interface) |
ISD | Integrated Service Delivery |
ISD | Isilon Systems Division - now part of ETD (Emerging Technologies Division) |
ISG | Infrastructure Software Group |
ISO | Internal Sales Order |
ISO | |
ISO | International Standards Organization |
IST | Implementation support team (deep dive delivery / Architects DAVE FLOWERS |
ISV | Independant Software Vendor |
ITF | IMSG Technology Framework Development |
ITIL | Information Technology Infrastructure Library |
ITLDP | Information Technology Leadership Development Program |
ITSM | IT Service Management |
JADE | Job Analysis Documentation Evaluation |
JBOD | Just a Bunch Of Disks |
JDMCL | Java DMCL |
JMS | Java Method Server |
JRE | Java Runtime Environment |
KB | Knowledge Base |
KCS | Knowledge Center Support |
KPI | Key Performance Indicators |
KT | Knowledge Transfer |
KWC | Knowledge Worker Client |
L10N | Localization |
LAN | Local Area Network |
LAC | Networker License Authorization Code |
LC300 | LifeCycle 300 Product readiness proc |
LCC | Link Controller Card(or BCC, bridge controller card) |
LDAP | Lightweight Directory Access Protocol |
LEAP | Leadership Engineering Accelerated Program |
LI | Legal Investigator |
LIN | Logical Inode Number |
LIP | Loop initialization process |
LKG | Last Known Good |
LLS | Local Language Support used to be LST (Language Support Team) provides customer support in Chinese, Japanese, and Korean part of CSS |
LNN | Logical Node Number (Isilon) |
LOE | Level of Effort |
LOI | Letter of Intent |
LOV | List Of Values |
LRU | Least recently used |
LSC | Life! SolutionsCenter Germany in Ismaning/Munich |
LSS | Large Storage Systems |
LUN | Logical Unit Number |
LVD | Low Voltage Differential |
LVM | Logical Volume Manager |
MARS | Management Approval Req System |
MBO | Management By Objectives |
MBO | Managing by Objective |
MCO | Manditory Change Order |
MCP | Master Control Program |
MCS | Manager, Customer Service |
MCSD | Managing Client Solutions Director |
MDL | Mainframe Disk Library |
MDM | Meta Data Manager |
MDP | Marketing Development Program |
MFR | Management File Replication |
MIP | Merit Increase Program |
MITM | Man In The Middle |
MMM | Mid Market Manager (Customer Service, prev. CPSM) |
MOA | Memorandum Of Agreement |
MODEL | Managed Object Definition Language |
MOOC | Massive Open Online Course |
MOQ | Multiple Order Quantity |
MOSS | Microsoft Office Sharepoint Server |
MOU | Memorandum of Understanding |
MPFS | Multi-Path File System |
MPG | Multi-Protocol Platform Group |
MPIO | Multi-Path Input/Output |
MPS | Master Production Schedule |
MR | Mech Replacement |
MR | Midrange |
MRD | Marketing Requirements Document |
MRP | Material Requirements Planning |
MSA | Measurement System Analysis |
MSA | Master Services Agreement |
MSD | Midrange Systems Division |
MSN | Managing Success Now |
MSS | Managed Services and Support customer support engineers (field based) |
MSU | Mainframe Service Unit |
MTBF | Mean Time Between Failure |
MTBPR | Mean Time Between Part Replacement |
MTTDL | Mean Time To Data Loss |
MTTF | Mean Time To Failure |
MTTR | Mean Time To Repair/Recover |
MUP | Master User Profile |
MUR | Machine Unit Replacement |
MVM | Manual Volume Manager |
MVP | Mentoring Velocity Partner Program (MVP) |
MVP | Most Valued Peer - Customer Services quarterly award |
MWD | Missing, Wrong, Damaged |
NAF | Network Attached Flash |
NANON | Not All Nodes On Network or Nearly All Nodes Off Network (Isilon) |
NAS | Network Attached Storage |
NBD | Next Business Day (Dispatch) |
NDA | Non-Disclosure Agreement |
NDMP | Network Data Management Protocol |
NDU | Non Disruptive Upgrade |
NEOF | No Evidence of Failure |
NFS | Network File System |
NIC | Network Interface Card |
NIS | Network Information Service (formerly Yellow Pages or YP) |
NIST | National Institute of Standards and Technology |
NLM | Network Lock Manager |
NMD | NetWorker Module for Documentum |
NPC | New Products Council |
NPE | No Payload Encryption |
NPI | New Product Introduction |
NPR | New Product Readiness |
NQA | National Quality Assurance |
NQM | Navisphere Quality of Service Manager |
NRT | Near Real Time Report |
NSM | NetWorker Snapshot Manamgment |
NST | National Security Team |
NSD | Network Storage Designer (GSSD tool) |
NSDC | Network Storage Designer - CLARiiON (GSSD tool) NSD-C obsolete |
NSDS | Network Storage Designer - Symmetrix (GSSD tool) NSD-S |
NSDU | Network Storage Designer - Unified (GSSD tool) NSD-U |
NSR | NetWorker Save and Recover - pronounced "NIZER" |
NST | Navisphere Service Taskbar |
NTP | Network Time Protocol, a means of transmitting time signals over a computer network. |
NVB | NDMP Volume based Backup (EMC feature) |
NW | NetWorker |
OBIEE | Oracle Business Intelligence |
OCC | Objective Completion Criteria |
OCE | Office for Cost Efficiency |
ODT | Operational Decision Team |
ODT | Operations Decision Team |
ODX | Array Offloaded Data Transfer |
OEE | Overall Equipment Effectiveness |
OEM | Original Equipment Manufacturer |
OLS | Online Support |
OOH | Out of Hours |
OOO | Out of Office |
OOTB | Out of the Box |
OPE | Overall Process Effectiveness |
OPEX | Operational Expenditure |
OPT | On Process Technology |
OR | Operational Recovery |
OSE | Onsite Support Engineer |
OSFO | Open Software Field Operations |
OSM | Operational Support Manual |
OSO | Open Software Operations |
OSSR | Offline System State Recovery |
OTE | On Target Earnings |
OVT | Onsite Verification Test (Isilon) |
P&P | Plug and Play |
PaaS | Platform as a service |
PAD | Product Attribute Document |
PAPI | Platform Application Programming Interface |
PAS | Project Accounting System |
PAWS | Product Assurance & Warrenty System |
PBU | Product Business Unit |
PCA | Process Change Advisory |
PCB | Printed Circuit Board |
PCD | Parts Compatibility Database |
PCD | Program Commitment Document |
PCE | Pre Check Engineer ( RCM Pre-Upgrade Engineer ) |
PCT | Peripheral Commodity Team |
PCR | Project Change Request |
PDC | Primary Domain Controller |
PDG | Proposal Development Guide |
PDM | Partner Distributor Manager or Program Delivery Manager/Program Development Manager |
PDP | Product Development Process |
PDR | Preferred Dispatch Resource (in Oracle CSI) |
PDS | Product Data Sheet |
PDT | Portfolio Decision Team |
PDT | Project Decision Team |
PDU | Power Distribution unit |
PEA file | Pool Entry Authorization file |
PEL | Product Exception List |
PEQ | Pre-Engagment Questions |
PF | Product Family |
PFF | Performance Feedback Form |
PFS | Produce Functional Specification |
PGI | Post Goods Issue |
PIP | Performance Improvement Plan |
PLMT | Product Line Management Team |
PLMT | Project Leadership MGT team |
PM | Project Manager |
PM | Partially Meets |
PMO | Product Management Operations |
PMO | Product Management Organization |
PMR | Preventitive Maintenance Request |
PMT | Product Management Team |
PN | Part Number |
PnP | Plug and Play |
PNR | Passive Not Ready |
PNT | Partner Notification Tool |
PO | Product Owner |
PO | Purchase Order |
POA | Plan of Action |
POC | Proof of Concept |
POC | Point of Contact ( see also SPOC) |
POCER | Proof of Concept Evaluation Report (pronounced "poker") |
POS | Priority Onsite Support (Engineer) |
PPA | Progressive Pricing Agreement |
PPMG | Process & Portfolio Management Group |
PPMG | Process Portfolio Management Group |
PPR | Phased Product Release |
PPT | Microsoft Powerpoint Presentation Format |
PRD | Product Requirements Document |
PRE | Post Release Engineering (now IME: In-Market Engineering) |
PREM | Problem resolution and escalation mgt (level 1/2 based in corp) |
PREPP | PRErelease to Partner Program |
PRM | Portfolio Review Meeting |
PRM | Project Review Meeting |
PRS | Part Retention Service |
PRS | Physical Records Services |
PSA | Product Shipment Authorization |
PSA | Professional Services Agreement |
PSB | Product Support Bulletin |
PSC | Partner Support Centre |
PSD | Product Specification Document |
PSE | Product Support Engineer |
PSG | Product Software Group |
PSL | Partner Solution Lead (Americas - direct partner focused) |
PSL | Partner Support Line |
PSM | Persistent Storage Manager |
PSNT | Product Serial Number Tag |
PSO | Product Security Office |
PSOW | Proffesional Services Statement of Work |
PSQ | Pre Sales Qualification |
PSR | Peripheral Status Review |
PSRC | Product Security Response Center |
PSS | Personalized Support Services (SAM, TAM, CSA, DSE) |
PSS | Proactive Support Services |
PTC | Partner Technical Consultant |
PTL | Physical Tape Library |
PTO | Paid Time Off |
PTO | Product Technology Office |
PTU | Physical Tape Unit (Tape Library) |
PVAL | Paperless Eval |
PVT | Product Verification Testing |
PVR | Policy Variation Request |
PWG | Personal Work Goal (like MBO without bonus) |
QAR | Quote Analysis Report |
QBR | Quarterly Business Review |
QFD | Quality Functional Development |
QFE | Quick Fix Engineering |
QMR | Quarterly Maintance Release |
QN | Quality Notification |
QRC | Quick Reference Card |
QP | Quality Pause |
QS | QuickStart (Global Service Partner Tier/ Products) |
QSS | QuickStart Services (Global Service Partner Tier/ Products) |
QVT | Quality Verification Testing |
R&A | Readiness & Adoption |
R&R | Rewards and Recognition |
RA | Redundancy analyser |
RA | Restricted Availability |
RAC | Real Application Cluster (Oracle) |
RACI | Responsible, Accountable, Consulted, Informed: ITIL - The RACI matrix is a formal way of establishing the roles for each stakeholder/participant whenever multiple parties are involved |
RAID | Redundant Array of Independent Disks |
RAS | Reliability, Availability, Serviceablity |
RBAC | Role Based Access Control |
RC | Resource Coordinator |
RCA | Remote Change Act |
RCA | Root Cause Analysis |
RCM | Remote Change Management (formally STAR) |
RCM | Release Certification Matrix ( VCE Compatibility Matrix ) |
RCR | Release Candidate Ready |
RDE | Redundant Data Elimination |
RDZ | Restricted Data Zone |
REST | Representation State Transfer |
RIF | Reduction in Force (Layoff) |
RFI | Request for Information |
RFE | Request for Enhancement |
RFP | Request for Proposal |
RM | Records Manager |
RM | Replication Manager |
RM | Resource Manager |
RMA | Return Material Authorization |
RMP | Remote Maintenance Processor |
RMSG | Resource Management Software Group |
RMT | Request Management Tool |
ROA | Return on Assets |
ROBO | Remote Office Back Office |
ROCS | Recognizing Outstanding Customer Service |
RoHS | Restriction of Hazardous Substances |
ROI | Return on Investment |
ROM | Rough Order of Magnitude |
RP | RecoverPoint |
RPA | RecoverPoint Appliance |
RPO | Recovery Point Objective |
RPQ | Request for Price Quotation |
RPQ | Request for Product Qualification |
RPS | Retention Policy Services |
RRP | Rapid Response Program |
RSA | Public-key cryptosystem by Rivest, Shamir, Adleman |
RSD | Regional Service Director (Customer Service) |
RSP | Rapid Success Program |
RSS | Regional software specialist |
RSS | Regional software support |
RTFM | Read The (blank) Manual |
RTM | Release to Manufacturing |
RTO | Recovery Time Objective |
RTP | Research Triangle Park - North Carolina |
RTQA | Release To Qualtiy Assurance |
RTS | Regional Technical Specialist |
RX | Receive |
S&D | Schedule and Dispatch |
S1000D | Standard 1000 Documentation - an XML standard for Technical publications |
SA | Solution Architect |
SAS | Scheduling and Account Services ( formerly S&D ) |
SaaS | Software as a service |
SaaS | Storage as a Service |
SAC | Service Alert Console |
SAC | Software Assistance Center |
SAD | Solution Architecture Design |
SAG | System Admin Guide |
SAI | Symmetrix Application Interface |
SAM | Service Account Manager |
SAM | Strategic Account Manager |
SAMS | Surveillance Analysis Management System |
SAN | Storage Area Network |
SARBOX | Sarbanes Oxley |
SAS | Serial-Attached SCSI |
SAT | Solution Architecture Team |
SB | storyboard(s) |
SBB | Sales Building Block (Isilon Configure To Order) |
SBC | Symmetrix Business Continuity |
SBR | Skills Based Routing |
SBR | Software Business Review, also Symmetrix Business Review |
SBRF | Symmetrix Backup Restore Facility |
SC | Service Center |
SC | Solutions Consultant |
SC | Storage Controller |
SCIF | Sensitive Compartmented Information Facility |
SCM | Software Configuration Management |
SCM | Source Code Management |
SCP | Service Capability & Performance standards |
SCS | Site Caching Services |
SCSI | Small Computer System Interface |
SD | Same Day (Dispatch) |
SDC | ScaleIO Data Client |
SDD | Solution Design Document |
SDF | Standard Data File |
SDG | Solution Delivery Group |
SDL | Solution Delivery Lead |
SDLC | Software Development Lifecycle |
SDMS | Symmetrix Data Migration Services |
SDR | Service Definition Report |
SDR | Secondary Dispatch Resource (in Oracle CSI) |
SDS | ScaleIO Data Server |
SDS | Site Devleopment Services |
SDT | Solution Delivery Team |
SE | Sales Engineer |
SE | Service Engineer |
SE | Systems Engineer |
SED | Self Encrypting Drive |
SEO | Search Engine Optimization |
SER | Service Enhancement Request |
SES | |
SFA | Sales Force Automation |
SFDC | |
SFP | Smal Form-factor Pluggable |
SGML | Standard Generalised Markup Language |
SID | Security ID |
SIO | ScaleIO |
SIR | (request for AppsDev work) |
SIR | System Incident Report |
SIS | Single Instance Storage |
SKU | Stock Keeping Unit |
SLA | Service Level Agreement |
SLO | Service Level Objective |
SLC | Service Level Credentials (in SSC - Secure Service Credentials) |
SLC | Single Layered Cell ( Legacy SSD Drive ) |
SLIC | SmalL form factor I/O Card |
SM | Scrum Master |
SM | Storage Model |
SM | Successfully Meets |
SMAK | Social Media Activation Kit |
SMARTS | System Management Arts - aquired in 2005, now part of RMSG |
SMB | Server Message Block (CIFS) |
SMB | small to medium-sized businesses |
SME | Subject Matter Expert |
SMS | Storage Managed Services |
SNIA | Storage Networking Industry Association |
SOA | Service Oriented Architecture |
SOAP | Simple Object Access Protocol |
SOAP | Subjective/Objective/Assessment/Plan |
SOBO | Southboro |
SOP | Standard Operating Procedure |
SOV | Share Of Voice |
SOW | Scope Of Work |
SOW | Statement of Work |
SOX | |
SPD | Service program development (Group) |
SPD | Strategic platforms delivery |
SPICE | Software Product Improved Customer Experience |
SPeX | Service Partner Exchange |
SPL | Software Program Lifecycle |
SPL | Service Product Lead |
SPM | Solutions Practice Manager |
SPM | Supplier Performance Management |
SPN | Service Principal Name (Kerberos) |
SPO | Storage Platform Operations |
SPO | Strategical Product Owner |
SPOC | Single Point of Contact |
SPODAT | Storage Platform Operations Diagnostics and Test |
SPOT | Storage Platform Operations Transformation |
SQC | Service Quoting Center |
SQP | Service Quoting Process |
SR | Service Request |
SRDF | Symmetrix Remote Data Facility |
SRDF/A | Symmetrix Remote Data Facility / Asynchronous replication |
SRDF/CE | Symmetrix Remote Data Facility / Cluster Enabler |
SRDF/S | Symmetrix Remote Data Facility / Synchronous replication |
SRE | Software Reliability Event |
SRI | Solution Readiness Interlock |
SRF | Service Request Form |
SRM | Sales Review Meeting |
SRM | Site Recovery Manager (software) |
SRM | Storage Resource Manager |
SRM | System Resource Manager |
SRTF | Secure Response Task Force |
SSC | Secure Service Credential |
SSC | Solutions Support Center |
SSD | Solid-State Drive |
SSD | Solution Specification Document |
SSE | Software Solution Engineer |
SSG | Storage Software Group |
SSL | Strategic Stocking Location |
SSO | Single Sign-On |
SSOA | Services Scope Overview and Assumptions |
SSP | Self Service Purchasing |
SST | Select Services T...? |
STAR | Sales Telemarketing Account Retrieval |
STF | Snapshot Tracking File |
SUT | System Under Test |
SVC | |
SWAT | |
SYMM | Symmetrix |
SymmBC | Symmetrix Business Continuity |
SYR | Systems Reporting (Internal app offering configuration reporting, dial home processing and dial in/remote automation for EMC products at customer sites ) |
TA | Technology Architect (Service Certification/Training Path) |
TAM | Technical Account Manager |
TAP | Test and Acceptance Plan |
TBH | To Be Hired |
TC | Technical Consultant (EMEA has SE) |
TCE | Total Customer Experience, part of the SVC Qualifier process |
TCM | Transactional Content Management |
TCO | Temporary Change Order |
TCO | Total Cost of Ownership |
TCS | Technical Quality Management |
TCS | Trusted Content Services |
TEC | Technical Education and Certification |
TEIM | EMC's TimeFinder Exchange Integration Module |
TES | |
TF | TimeFinder |
TIS | Technology Implementation services |
TLA | Tektronix Logic Analyzer |
TLA | Three Letter Acronym |
TLA | Top Level Assembly |
TLS | Transport Layer Security |
TMS | Translation Management System |
TMT | Test Management Team |
TOE | TCP/IP Offload Engine |
TOI | Transfer of Information |
TOP | Transfer of Power |
TPD | Technical Project Description |
TPF | Transaction Processing Facility |
TPO | Tactical Product Owner |
TQM | Total Quality Management |
TRIG | Technology Resources and Information Governance Policy |
TS | Technology Solutions/ Technical Solutions |
TSA | Technical Support Alert |
TSC | Technology Solutions Consultant/ Technical Solutions Consultant |
TSD | Technology Solutions Director/ Technical Solutions Director |
TSE | Technical Support Engineer |
TSE | Technolgy Solutions Enablement |
TSE | Trackable Service Event |
TSM | Technology Solutions Manager/ Technical Solutions Manager/ Tivoli Storage Manager |
TSS | Technical Support Services ( formerly Remote Reactive ) |
TSS | Technology Solutions Services |
TTR | Time to Resolve |
TTT | Train the Trainer ( The initial or 1st training material for a product or release ) |
TX | Transmit |
TXN | Transaction |
UAT | User Acceptance Testing |
UCE | Unisys Customer Engineer |
UCF | Unified Client Facility |
UCM | Unified Change Management |
UDDI | Universal Discovery, Description and Integration |
UEG | User Experience Group |
UEM | Unified Element Manager (for example: VNXe UEMCLI) |
UI | User Interface |
URL | Universal Resource Locator |
USD | Unified Storage Division |
UXD | User Experience Design |
VAAI | VMware vSphere Storage APIs – Array Integration |
VAD | Value Added Distributor |
VAR | Value Added Reseller |
VASA | VMware vSphere Storage APIs for Storage Awareness |
VBB | NDMP Snapshot |
VBOT | Virtual Business Operations Team |
VCB | VMware Consolidated Backup |
VCE | Formed by Cisco and EMC with investments from VMware and Intel, VCE sells and supports Vblock converged Infrastructure systems. The legal name is now just VCE, which is no longer an acronym for the three investor companies |
VCIO | Value Creation and Integration Office - Dell integration: coordinating specific workstream teams, including Go-to-Market, Products/ R&D, HR, Finance, Legal, Sales, Marketing, Communications, IT, Facilities, Cost Programs, Organization/Talent, Enterprise Services and Manufacturing/ Supply Chain/ Logistics |
VCP | Variable Compensation Plan |
VDC | EMC Virtual Data Center (as seen in online lab mentoring) |
VDI | Virtual Desktop Infrastructure |
VHS | Virtual Hot Spare (Isilon OneFS) |
VIC | Voice Initiated Calls |
VM | Virtual Machine |
VMW | VMware |
VOD | Video On Demand |
VOIP | Voice Over IP |
VPAT | Voluntary Product Accessibility Template |
VPD | Vital Product Data |
VRM | Virtual Retention Manager |
VRT | Vulnerability Response Team |
VSC | Voltage Semi-regulated Converter |
VSI | Velocity Services Implement |
VSOE | Vendor-Specific Objective Evidence (used in accounting / contracting) |
VSM | Velocity Services Manage |
VSPM | Velocity Services Program Manager |
VSQ | Velocity Services Implement Quality (Quality management group) |
VSS | Velocity Services Support |
VSS | Volume Shadow Copy Service (Microsoft) |
VSS | Visual Source Safe |
WAH | Working At Home |
WAN | Wide Area Network |
WBS | Work Breakdown Structure |
WCM | Web Content Management |
WDK | Web Development Kit |
WEBO | Westboro |
WF | workflow(s) |
WFH | working from home |
WFM | Workforce Management (Field: a.k.a. Servigistics) Workflow Manager (Remote Reactive) |
WIP | Work In Progress |
WORM | Write Once Read Many |
WP | Web Publisher |
WSDL | Web Services Description Language |
WT | Webtop |
WWID | World Wide Identifier |
WWN XaaS | World Wide Name Anything-as-a-Service |
XAM | eXtensible Access Method |
XAND | Exclusive AND |
XIO | XtremIO (xio is used internally only) |
XML | Extensible Markup Language |
XMS | XtremIO Management Server |
XOR | Exclusive OR |
XSF | Xtrem Server Flash |
XSWC | Xtrem Software Cache |
ZIPPO | None, Nada, Zilch, Nothing?(also a NetWorker Product code) |
ZVA | Zero Value |
3DES | Triple Data Encryption Standard |
AAA | Authentication, Authorization,and Accounting |
AaaS | Applications as a Service |
aaS | as a Service - usually prefixed with one or two other letters (AaaS, BAaaS, BIaaS, IaaS, PaaS, ...) |
ABBA | Application Burst Buffer Appliance |
ACC | Accept link service reply |
ACC Frame | Accept Frame |
ACE | Advanced Customer Entry |
ACE | Access Control Entry (ACL permission entry) |
ACK | Acknowledgment frame |
ACL | Access Control List |
ACOFW | Avoid Copy On First Write (Penalty) |
ACR | Annual Compensation Review |
ACS | Accelerated Content Server |
ACSLS | Automatic Cartridge System Library Software |
ACT | Advanced Customer Testing |
AD | Active Directory |
ADD | Approved Defect Deferral |
ADMe | Avamar Data Migration Enabler |
ADS | Avamar Data Store |
ADT | Avamar Data Transport |
AEF | Active Engine Failover |
AER | Avamar Extended Retention |
AFA | All Flash Array |
AFAIK | As Far As I Know |
AFE | Authorization for Expenditure |
AFM | Area Finance Manager |
AFM | Automated Failover Manager |
AFP | Apple Filing Protocol |
AFTD | Advanced File Type Device (NetWorker) |
AI | Action Item |
AIMA | Authentication, Identity Management, Authorization (Isilon) |
AIS | Authoring Integration Services |
ALM | Account Lifecycle Management |
ALPA | Arbitrated Loop Physical Address |
ALPA ID | Arbitrated Loop Physical Address Identification |
AL-TIME | Arbitrated Loop Timeout value |
ALU | Array Logical Unit |
ALUA | Asymmetric Logical Unit Access |
AM | Area Manager |
AMB | As Mentioned Before |
AMC | Annual Maintenance Contract |
AMO | Addressable Market Opportunity |
AOB | Any Other Business |
API | Application Programming Interface |
APJ | Asia Pacific & Japan |
APM | Area Partner Manager |
APS | Advanced Proactive Services |
AR | Action Request |
ARB | Arbitrate primitive signal |
ARBx | Variant of Arbitrate primitive signal |
ARM | Advanced RISC Machine |
ART | Account Request Tool |
AS | AlphaStor |
AS | Archive Server |
AS | AutoStart |
ASA | AnotherStupidAcronym |
ASD | Advanced Software Division |
ASD | Asynchronous Software Distribution / Advancd Software Division |
ASE | Account Service Engineer (Customer Service) |
ASE | Account Systems Engineer (Pre-Sales) |
ASE | Array Software Engineering (Clariion) |
ASIC | Application Specific Integrated Circuit |
ASID | Automatic Symmetrix Internal Diagnostics |
ASM | Area Sales Manager |
ASM | Area Service Manager (Customer Service) |
ASN | Authorised Services Network (non-EMC Delivery Partners) |
ASP | Authorized Service Provider |
ASPL | ASN Partner Lead (EMEA) |
ASQ | Automated Software Quality |
ASQ | Assurance of Solution Quality |
ASQC | Americas Services Quote Center |
ASR | Account Service Representative |
ASR | Archive Services for Reports |
AST | Associate Support Technician |
ATA | Advanced-Technology Attachment (drive technology) |
ATC | Account Technical Consultant (TC, usa =SE emea) |
ATF | Audience Training Forecast (Education Services) |
ATL | Automated Tape Library |
ATM | Asynchronous Transfer Mode |
ATS | Applicant Tracking System |
AVE | Avamar Virtual Edition |
AVFS | A Virtual File System |
AVFS | Avamar Virtual File System |
AVM | Automatic Volume Manager |
AX | ApplicationXtender |
AxM | RSA Access Manager |
B2B | Business to Business |
BAFO | Best And Final Offer |
BAaaS | Business Analytics as a Service |
BAM | Block Allocation Manager (a component of Isilon OneFS) |
BAR | Best Available Resource |
BAU | Business As Usual |
BBB | Block Based Backup |
BBU | Battery Back-up Unit |
BC | Business Continuity |
BCP | Business Continuity Plan |
BCSD | Business Continuity Solution Designer (sizing/replication tool) |
BCV | Business Continuity Volume |
BDM | Business Development Manager |
BEN | Business Enablement Network |
BIA | Business Impact Analysis |
BIaaS | Business Intelligence as a Service |
BIS | Business Instelligence Service |
BKM | Best Known Methods |
BMC | Block Multiplex Channel |
BMC | Baseboard Management Controller (Isilon hardware) |
BMS | Background Media Scan |
BMT | Business Management Team |
BOA | Basic Ordering Agreement |
BOA | Business Opportunity Assistant -DPAD |
BOBJ | Business Objects (SAP) |
BOCS | Branch Office Content Server |
BOE | Basis of Estimate (service vs product) |
BOF | Business Object Framework |
BOLD | Business Operations Leadership Development Program |
BOM | Bill of Material |
BPM | Business Process Manager |
BPP | Business Partner Program |
BPS | Business Process Services |
BRB | Business Readiness Board |
BRB | Bug Review Board |
BRD | Business Requirements Document |
BRDC | Backup & Recovery Design Center |
BRI | Business Readiness Interlock |
BRIC | Brazil, Russia, India & China |
BRM | Business Review Meeting |
BRS | Backup and Recovery Systems |
BRT | Business Review Team |
BSC | Business Security Coordinator |
BSD | Berkeley Software Distribution (Berkeley Unix OS) |
BSG | Backup and Recovery Software Group |
BTG | Business Technology Group |
BTAX | Brazil Tax Tool |
BU | Business Unit |
BUR | Backup Recovery |
BURA | Backup Recovery and Archive |
BusOps | Business Operations Analyst (As seen in mentoring policy) |
CA | |
CA | Customer Advocate |
CAC | Customer Action Committee |
CAG | Centera Application Gateway (was renamed Centera Universal Access CUA) |
CAL | Customer Affected List |
CAM | Channel Account Manager |
CAPEX | Capital Expenditure |
CAR | Carrier Management Controller (Isilon hardware) |
CARS | Continuous Availability Readiness (VPLEX CARS Workshop) |
CAS | Content Addressed Storage |
CBRM | Centera Backup & Recovery Module |
CCA | Change Control Approval |
CCB | Change Control Board |
CCFM | Clariion Cross-Functional Meeting |
CCO | Change Control Office |
CCPF | Clariion Configuration Planning Form |
CCPM | Continuous Coverage Preventive Maintenance |
CCR | Cutomer Commitment Reminder |
CCRF | Change control request form |
CD | Client Director |
CDL | Clariion Disk Library (Obsolete. See EDL) |
CDPM | Customer Deployment Program Management |
CDS | Customer Dispatch |
CE | Customer Engineer |
CE | Consistently Exceeds |
CEVA | Content Enabled Vertical Application |
CFA | Centera File Archiver |
CFS | Clustered File System |
CHAP | Challenge Handshake Authentication Protocol |
CI | Continuous Improvement |
CI | Converged Infrastructure |
CIE | Customer Impact Event |
CIFS | Common Internet File System |
CIG | Cloud Infrastructure Group |
CIM | Common Information Model |
CIRC | Critical Incident Response Center |
CIRT | Critical Incident Response Team |
CIS | |
CKPT | Checkpoint |
CLI | Command Line Interface |
CLM | Connectivity Lifecycle Management |
CLM | Content Lifecycle Management |
CM | Central Manager ( SSC - Secure Service Credential ) |
CM | Change Management |
CMA | Content Management & Archiving |
CMC | Chassis Management Controller (Isilon hardware) |
CMDB | Configuration Management Database |
CMEO | Corporate Marketing Engagement Office |
CMNV | Corporate Marketing/New |
CMO | Chief Marketing Officer (Jeremy Burton) |
CMP | Common Management Platform |
CMR | Change Management Request |
CMR | Change Management Review |
CMSG | Content Management Software Group |
CMT | Commodity Management Team |
COB | Close of Business |
COD | Capacity on Demand |
COE | Centers of Excellence |
COPS | Customer Operations |
COS | Cloud Optimized Storage |
COW | Copy on Write |
CP | ClaimPack |
CPD | Consolidated Program Dashboard |
CPE | Current Product Engineering |
CPM | Content Protection Mirrored (Centera) |
CPP | Content Protection Parity (Centera) |
CPQ | ?? (Part number submission for Direct Xpress) |
CPR | Competitive Pay Range |
CPS | Content Personalisation Service |
CPSM | Commercial Product Service Manager (Customer Service, aka Mid Market Manager) |
CPU | Central Processing Unit |
CQC | Configuration and Quotation Centre |
CQS | Configuration and Quotation System |
CQS | Customer Quote System |
CRD | Certification Requirements Document |
CRE | Critical Response Engineer |
CRM | Customer Relation Management |
CRM | Customer Relationship Management |
CRP | Customer Reference Program |
CRP | Conference Room Pilot |
CRT | Critical Response Team |
CRU | Customer Replacement Unit |
CS | Content Server |
CSA | Customer Service Advocate |
CSAT | Customer Satisfaction |
CSD | Client Solutions Director |
CSDM | Customer Service District Manager |
CSE | Customer Service Engineer (Customer Service) |
CSE | Corporate Systems Engineer |
CSEC | Content Services for EMC Centera |
CSFTP | Customer Service File Transfer Protocol |
CSI | Customer Service Integration |
CSIS | Consulting and Solutions Integration Services |
CSL | Client Solutions Lead |
CSM | Client Solutions Manager (As seen in mentoring policies) |
CSM | Corporate Solutions Manager |
CSM | Customer Service Manager |
CSN | Customer Success Network |
CSP | Common Security Platform |
CSS | Cascading Style Sheets |
CSS | Content Storage Services |
CSS | Customer Support Services |
CST | Common Security Toolkit - RSA |
CST | Customer Service Team (As seen in mentoring policies) |
CST | Customer Service Transformation |
CST | Customer Support Technician |
CTA | Cloud Tiering Appliance |
CTD | Core Technologies Division |
CTI | Computer Telephony Integration |
CTO | Configure to Order |
CTS | Content Transformation Services |
CUA | Centera Universal Access (Centera gateway) |
CVE | Common Vulnerability Enumeration |
CX | CLARiiON |
CX | Customer Experience |
CxP | Channel Xpress |
D2T | Direct to Tech - Technical support person |
D6 | Documentum 6 (release) |
DA | Directed Availability |
DA | Documentum Administrator |
DAB | Doc App Builder |
DAE | Disk Array Enclosure |
DAI | Doc App Installer |
DAM | Digital Asset Manager |
DAM | Disk Assembly Matrix |
DAQ | Disk Array Qualifier |
DAR | Direct Access Recovery |
DaRE | Data at Rest Encryption enabler (VNX-v2 Encryption) |
DART | The operating system that runs on the Celerra: Data Access in Real Time |
DASD | Direct Access Storage Device |
DBC | Data Base Classification Technology |
DBMS | Data Base Management System |
DBO | Disk Backup Option (NetWorker native B2D, See AFTD) |
DBOR | Documentum Business Object Registry |
DBU | Dell Block Update ( Avamar ) |
DC | Domain Controller (Active Directory) |
DCA | Data Computing Appliance (Pivotal) |
DCE | Documentum Collaboration Edition |
DCL | Data Connection Limited |
DCM | Documentum Compliance Manager |
DCO | Documentum Client for Outlook |
DCOE | Durham Center Of Excellence |
DCS | Director, Customer Service |
DD | Data Domain |
DDOS | Data Domain Operating System |
DDOS | Distributed Denial Of Service |
DE | Data Erasure |
DEKIT | Data Erasure Kit (Process Flow) |
DFA | Design for Assembly |
DFC | Documentum Foundation Classes |
DFM | Design for Manufacturing |
DFS | Distributed File System |
DFOEE | Design for Overall Equipment Effectiveness |
DFR | Design for Reliability |
DFS | Design for Serviceability |
DFS | Documentum Foundation Services |
DFSS | Design for Six Sigma |
DG | Data General |
DIP | Document & Image Processing |
DITA | Darwin Information Typing Architecture |
DJ | Disk Jockey |
DL | Data loss (KPI measure) |
DL3D | Disk Library De-duplication |
DLM | Disk Library for Mainframe |
DM | District Manager |
DMA | Data Management Application (Backup application in reference to NDMP) |
DMCL | Documentum Class Library |
DMS | Document Management System |
DMZ | Demilitarized zone |
DNM | Does Not Meet |
DOA | Dead On Arrival |
DOU | Document Of Understanding |
DPA | Data Protection Advisor |
DPAD | Data Protection & Availability Division |
DPE | Disk Processor Enclosure |
DPS | Data Protection Solutions |
DPS | Data Protection Suite |
DR | Disaster Recovery |
DRM | Digital Rights Management |
DRM | Durham |
DRU | Data Replication Unavailable |
DRU | Drive Replacement Utility |
DSD | Divisional Service Director |
DSE | Designated Support Engineer |
DSM | District Sales Manager |
DSM | District Service Manager (aka FSM, MCS) (Customer Service) |
DSM | Documentum Submissions Manager |
DSOP | Discretionary Stock Option Program |
DSPC | District Sales Process Coordinator |
DTC | Desktop Client |
DU | Data Unavailable (KPI measure) |
DUNS | Data Universal Numbering System. It is a unique nine-digit numbering system that is used to identify a business. |
DVT | Design Verification Test |
DWPD | Drive Writes Per Day (a measure of SSD endurance) |
DX | Disk Xtender (Product) |
DxP | Direct Xpress (sales tool) |
E5 | Legato v.5 Email product |
EAG | Enterprise Applications Group |
EAS | Employee Availabilty System |
EBC | Executive Briefing Center |
EBMS | Electronic Business Management System ?? |
EBMS | EMC Backup Manager for SharePoint (NetWorker Module) |
ECC | Error-Correcting Code |
ECC | EMC Control Center (EOL) |
ECF | Employee Change Form |
ECI | Enterprise Content Integration |
ECIM | EMC Common Information Model |
ECM | Enterprise Content Management |
ECN | EMC Community Network - https://community.emc.com |
ECO | Engineering Change Order |
ECPS | EMC Connected Proactive Services |
ECS | Early Customer Ship |
ECS | Elastic Cloud Storage (ScaleIO) |
eDA | eDiscovery and Analytics |
EDL | EMC Disk Library |
EDM | Enterprise Data Manager |
EDP | Early Deployment Program |
EDRMS | Enterprise Document and records Management Solution |
EDS | Engineering Design Specification |
EEF | EMC Email Format |
EEP | Engineering Escalation Process (Isilon Support - formerly Limbo) |
EFD | Enterprise Flash Drive |
EFSS | Enterprise File Sync & Share |
EH | Executive Handling |
EHC | Enterprise Hybrid Cloud |
EIM | Enterprise Information Management |
EIR | EMC Incident Report |
EIS | Enterprise Information Services |
EIT | Engineering Integration Testing |
ELA | Enterprise Licensing Agreement |
ELA | |
eLink | Newsletter, see http://one.emc.com/clearspace/community/active/burapresales/elink |
ELM | Electric License Management |
ELN | |
EM64T | Intel Xeon 64bit processors |
EMC | Egan Marino Corporation |
EMCU | EMC University |
EMEA | Europe Middle East Africa |
eMLC | Enterprise Multi-Layered Cell ( Next Generation SSD's ) |
EMR | Event Meeting Request |
EMSD | Enterprise & Mid-Range Systems Division |
ENOSPC | Error No Space (left on device) |
EOD | End of Day |
EOL | End of Life |
EOM | End of Media |
EOPS | End of Primary Support |
EOQ | End of Quarter |
EOS | End of Story / End of Sales |
EOSL | End of Support Life / End of Service Life |
EOS2 | Engineering Operations Services & Solutions |
EOT | End of Tape |
EPAS | Electronic Performance Appraisal System |
EPD | Employee Profile Document |
EPM | Engineering Program Management |
ERC | Executive Review Committee |
eROOM | EMC Corp (Internal eRooms) |
ERP | Enterprise Resource Planning |
ESA | Early Shipment Authorization |
ESA | EMC Security Advisory |
ESA | Enterprise Structured Authoring |
ESAG | Enterprise Storage Automation Group |
ESCON | Enterprise System Connection |
ESD | Enterprise Storage Division |
ESG | EMC Software Group |
ESL | End of Service Life |
ESM | EMC Support Matrix |
ESMS | Employee Satisfaction Measurement Survey |
ESN | Enterprise Storage Network |
ESO | Equipment Superior to Operator / Engagement Support Office |
ESP | Enterprise Storage Platform |
ESRS | EMC Secure Remote Support |
ESS | Environmental Stress Screening |
ETA | Estimated time of Arrival |
ETA | EMC Technical Advisories - warnings regarding EMC product issues that may be of interest to EMC customers |
ETA | EMC Time & Attendance (TESS) |
ETD | Emerging Technologies Division |
ETPD | Emerging Technology Products Division (now ETD) |
ETS | EMC Technology Summit |
EULA | End User License Agreement |
EVAL | Evaluation Order |
EVT | Engineering Verification Testing |
EX | Email Xtender (Product) |
FA | Failure Analysis |
FABX | Fabric X |
FAST | Financial Analytical Support Team; Fully Automated Storage Tiering |
FBDL | |
FC | Fibre Channel |
FCCM | Field Change and Connectivity Management |
FCMAT | Final Configuration and Maturity Testing |
FCiP | Fibre Channel over IP |
FCO | Field Change Order |
FCoE | Fibre Channel over Ethernet |
FCS | First Customer Ship |
FDA | Functional Disposal Authority |
FEC | Forward Error Correction |
FIB | Fiber Backend Isolation |
FMA | File Management Appliance - Rainfinity |
FMEA | Failure Mode & Effect Analysis |
FMS | Field Marketing Sales |
FPI | First Product Install |
FPS | Field Planned Services |
FreeBSD | Free Berkeley Software Distribution (Unix OS) |
FRMA | Field Returned Material Authorization |
FRU | Field Replacement Unit |
FSA | File System Analytics |
FSO | Financial Solutions Operations |
FSM | Field Service Manager (aka DSM, MCS) |
FSS | Field Support Specialist |
FSS | File Share Services |
FT | Full Text |
FTC | |
FTE | Full Time Employee |
FTP | File Transfer Protocol |
FTP | Finance Training Program |
FUBAR | ****** Up Beyond All Recognition |
FUI | Field Upgrade Instructions |
FW | FormWare |
FWDB | FormWare Database |
FWIA | FormWare for InputAccel |
FYI | For your information |
G&A | General & Administrative |
GA | General Availability |
GAAP | Generally Accepted Accounting Principles |
GAF | Global Acknowledgement Form |
GAF | Goal Achievement Form |
GAM | Global Account Manager |
GAM | Global Alliance Manager |
GAOPS | General and Administration Operations |
GBO | Global Business Operation |
GCCO | Global Channels for Customer Operations |
GCS | Global Customer Support |
GDA | General Disposal Authority |
GDE | Global Drive Engineering |
GDW | Global Data Warehouse |
GEM | Global Escalation Manager |
GEP | Global Education & Productivity |
GES | Global Enterprise Services |
GFS | Global Financial Services |
GFTT | Global Field Time Tracking |
GIS | Geospatial/Geographic Information System |
GM | Gross Margin |
GMM | General Manager Meeting |
GMRT | Go to Market Readiness Team |
GNA | Global Namespace Acceleration (Isilon OneFS) |
GPFS | General Parallel File System (IBM) |
GPM | Global Practice Manager |
GPO | Global Program Office |
GPTW | Great Place To Work |
GS | Global Services |
GSA | Global Sericve Alliance |
GSAP | Global Services Associate Program |
GSC | Global Support Center |
GSCM | Global Supply Chain Management |
GSER | Global Services Engagement Request |
GSLDP | Global Services Leadership Development Program |
GSO | Global Security Office |
GSP | Global Service Partners |
GSPA | Global Service Partners & Alliance (now GSP) |
GSPO | Global Software Product Operations |
GSPS | |
GSSD | Global Services Software Development |
GST | Global Services Transformation |
GTM | Go To Market |
GTP | Global Technology Practices |
GTS | Global Technical Services |
HASI | High Availability System Integration |
HC | Hybrid Cloud |
HCA | Host Channel Adapter (InfiniBand NIC) |
HCI | Hyper-Converged Infrastructure |
HDA | Head Disk Assembly |
HDFS | Hadoop Distributed File system |
HEAT | Host Environment Analysis Tool processes - the output of the EMCReports and EMCGrab |
HLU | Host Logical Unit |
HOP | Hopkinton |
HRLDP | Human Resources Leadership Development Program |
HSM | Hierarchical Storage Management |
HVD | High Voltage Differential |
I/Os | Inputs/Outputs |
I18N | Internationalization |
IA | Information Architecture |
IA | InputAccel |
IB | InfiniBand |
IaaS | Infrastructure as a Service |
IAM | Identity and Access Management |
IBMG | Install Base Management Group |
IC | Implementation consultant |
IC | Individual Contributor |
IC | Intelligence Community |
ICDA | Integrated Cache Disk Array |
ICE | Improved Customer Experience |
ICIM | InCharge Common Information Model |
ICS | Infrastructure Consulting Services |
IDE | Implementation and Delivery Engineer |
IDE | Integrated Development Environment |
IDP | Iterative Development Process |
IDP | Individual Development Plan |
IFS | Isilon File System |
IHAC | I have a customer |
IIG | Information Intelligence Group |
IIG | Interactive Installation Guide |
IIM | Intelligent Information Management |
IIP | Information Infrastructure Products |
IIQ | InsightIQ - Isilon Monitoring & Reporting tool |
IIRC | If I Recall Correctly |
ILM | Information Lifecycle Management |
IM | Information Managerment |
IMAC | Install Move Add Change (Planned PS work, formerly performed by IDEs, now by CEs in CS) |
IMDD | Isilon Mirrored Disk Driver |
IME | In Market Engineering (formerly PRE: Post Release Engineering) |
IMHO | In My (Humble) Opinion |
IMSG | Information Management Software Group |
IMU | Integration Management Unit |
IOC | IT Operations Committee |
IP | Indicative Price |
IP | Intellectual Property |
IPMI | Intelligent Platform Management Interface |
IPO | Input, Process, Output charting |
IPR | Initiative Pipeline Review |
IPv6 | Internet Protocol version 6 |
IRM | Identity Rights Manager (Documentum) |
IRM | Information Right Management (Documentum) |
IRM | Information Rights Management |
IRM | Information Risk Management (RSA) |
IRT | Infrastructure Review Team |
IS | Implementation specialists |
ISC | Information Solutions Consultant |
iSCSI | Internet SCSI (Internet Small Computer System Interface) |
ISD | Integrated Service Delivery |
ISD | Isilon Systems Division - now part of ETD (Emerging Technologies Division) |
ISG | Infrastructure Software Group |
ISO | Internal Sales Order |
ISO | |
ISO | International Standards Organization |
IST | Implementation support team (deep dive delivery / Architects DAVE FLOWERS |
ISV | Independant Software Vendor |
ITF | IMSG Technology Framework Development |
ITIL | Information Technology Infrastructure Library |
ITLDP | Information Technology Leadership Development Program |
ITSM | IT Service Management |
JADE | Job Analysis Documentation Evaluation |
JBOD | Just a Bunch Of Disks |
JDMCL | Java DMCL |
JMS | Java Method Server |
JRE | Java Runtime Environment |
KB | Knowledge Base |
KCS | Knowledge Center Support |
KPI | Key Performance Indicators |
KT | Knowledge Transfer |
KWC | Knowledge Worker Client |
L10N | Localization |
LAN | Local Area Network |
LAC | Networker License Authorization Code |
LC300 | LifeCycle 300 Product readiness proc |
LCC | Link Controller Card(or BCC, bridge controller card) |
LDAP | Lightweight Directory Access Protocol |
LEAP | Leadership Engineering Accelerated Program |
LI | Legal Investigator |
LIN | Logical Inode Number |
LIP | Loop initialization process |
LKG | Last Known Good |
LLS | Local Language Support used to be LST (Language Support Team) provides customer support in Chinese, Japanese, and Korean part of CSS |
LNN | Logical Node Number (Isilon) |
LOE | Level of Effort |
LOI | Letter of Intent |
LOV | List Of Values |
LRU | Least recently used |
LSC | Life! SolutionsCenter Germany in Ismaning/Munich |
LSS | Large Storage Systems |
LUN | Logical Unit Number |
LVD | Low Voltage Differential |
LVM | Logical Volume Manager |
MARS | Management Approval Req System |
MBO | Management By Objectives |
MBO | Managing by Objective |
MCO | Manditory Change Order |
MCP | Master Control Program |
MCS | Manager, Customer Service |
MCSD | Managing Client Solutions Director |
MDL | Mainframe Disk Library |
MDM | Meta Data Manager |
MDP | Marketing Development Program |
MFR | Management File Replication |
MIP | Merit Increase Program |
MITM | Man In The Middle |
MMM | Mid Market Manager (Customer Service, prev. CPSM) |
MOA | Memorandum Of Agreement |
MODEL | Managed Object Definition Language |
MOOC | Massive Open Online Course |
MOQ | Multiple Order Quantity |
MOSS | Microsoft Office Sharepoint Server |
MOU | Memorandum of Understanding |
MPFS | Multi-Path File System |
MPG | Multi-Protocol Platform Group |
MPIO | Multi-Path Input/Output |
MPS | Master Production Schedule |
MR | Mech Replacement |
MR | Midrange |
MRD | Marketing Requirements Document |
MRP | Material Requirements Planning |
MSA | Measurement System Analysis |
MSA | Master Services Agreement |
MSD | Midrange Systems Division |
MSN | Managing Success Now |
MSS | Managed Services and Support customer support engineers (field based) |
MSU | Mainframe Service Unit |
MTBF | Mean Time Between Failure |
MTBPR | Mean Time Between Part Replacement |
MTTDL | Mean Time To Data Loss |
MTTF | Mean Time To Failure |
MTTR | Mean Time To Repair/Recover |
MUP | Master User Profile |
MUR | Machine Unit Replacement |
MVM | Manual Volume Manager |
MVP | Mentoring Velocity Partner Program (MVP) |
MVP | Most Valued Peer - Customer Services quarterly award |
MWD | Missing, Wrong, Damaged |
NAF | Network Attached Flash |
NANON | Not All Nodes On Network or Nearly All Nodes Off Network (Isilon) |
NAS | Network Attached Storage |
NBD | Next Business Day (Dispatch) |
NDA | Non-Disclosure Agreement |
NDMP | Network Data Management Protocol |
NDU | Non Disruptive Upgrade |
NEOF | No Evidence of Failure |
NFS | Network File System |
NIC | Network Interface Card |
NIS | Network Information Service (formerly Yellow Pages or YP) |
NIST | National Institute of Standards and Technology |
NLM | Network Lock Manager |
NMD | NetWorker Module for Documentum |
NPC | New Products Council |
NPE | No Payload Encryption |
NPI | New Product Introduction |
NPR | New Product Readiness |
NQA | National Quality Assurance |
NQM | Navisphere Quality of Service Manager |
NRT | Near Real Time Report |
NSM | NetWorker Snapshot Manamgment |
NST | National Security Team |
NSD | Network Storage Designer (GSSD tool) |
NSDC | Network Storage Designer - CLARiiON (GSSD tool) NSD-C obsolete |
NSDS | Network Storage Designer - Symmetrix (GSSD tool) NSD-S |
NSDU | Network Storage Designer - Unified (GSSD tool) NSD-U |
NSR | NetWorker Save and Recover - pronounced "NIZER" |
NST | Navisphere Service Taskbar |
NTP | Network Time Protocol, a means of transmitting time signals over a computer network. |
NVB | NDMP Volume based Backup (EMC feature) |
NW | NetWorker |
OBIEE | Oracle Business Intelligence |
OCC | Objective Completion Criteria |
OCE | Office for Cost Efficiency |
ODT | Operational Decision Team |
ODT | Operations Decision Team |
ODX | Array Offloaded Data Transfer |
OEE | Overall Equipment Effectiveness |
OEM | Original Equipment Manufacturer |
OLS | Online Support |
OOH | Out of Hours |
OOO | Out of Office |
OOTB | Out of the Box |
OPE | Overall Process Effectiveness |
OPEX | Operational Expenditure |
OPT | On Process Technology |
OR | Operational Recovery |
OSE | Onsite Support Engineer |
OSFO | Open Software Field Operations |
OSM | Operational Support Manual |
OSO | Open Software Operations |
OSSR | Offline System State Recovery |
OTE | On Target Earnings |
OVT | Onsite Verification Test (Isilon) |
P&P | Plug and Play |
PaaS | Platform as a service |
PAD | Product Attribute Document |
PAPI | Platform Application Programming Interface |
PAS | Project Accounting System |
PAWS | Product Assurance & Warrenty System |
PBU | Product Business Unit |
PCA | Process Change Advisory |
PCB | Printed Circuit Board |
PCD | Parts Compatibility Database |
PCD | Program Commitment Document |
PCE | Pre Check Engineer ( RCM Pre-Upgrade Engineer ) |
PCT | Peripheral Commodity Team |
PCR | Project Change Request |
PDC | Primary Domain Controller |
PDG | Proposal Development Guide |
PDM | Partner Distributor Manager or Program Delivery Manager/Program Development Manager |
PDP | Product Development Process |
PDR | Preferred Dispatch Resource (in Oracle CSI) |
PDS | Product Data Sheet |
PDT | Portfolio Decision Team |
PDT | Project Decision Team |
PDU | Power Distribution unit |
PEA file | Pool Entry Authorization file |
PEL | Product Exception List |
PEQ | Pre-Engagment Questions |
PF | Product Family |
PFF | Performance Feedback Form |
PFS | Produce Functional Specification |
PGI | Post Goods Issue |
PIP | Performance Improvement Plan |
PLMT | Product Line Management Team |
PLMT | Project Leadership MGT team |
PM | Project Manager |
PM | Partially Meets |
PMO | Product Management Operations |
PMO | Product Management Organization |
PMR | Preventitive Maintenance Request |
PMT | Product Management Team |
PN | Part Number |
PnP | Plug and Play |
PNR | Passive Not Ready |
PNT | Partner Notification Tool |
PO | Product Owner |
PO | Purchase Order |
POA | Plan of Action |
POC | Proof of Concept |
POC | Point of Contact ( see also SPOC) |
POCER | Proof of Concept Evaluation Report (pronounced "poker") |
POS | Priority Onsite Support (Engineer) |
PPA | Progressive Pricing Agreement |
PPMG | Process & Portfolio Management Group |
PPMG | Process Portfolio Management Group |
PPR | Phased Product Release |
PPT | Microsoft Powerpoint Presentation Format |
PRD | Product Requirements Document |
PRE | Post Release Engineering (now IME: In-Market Engineering) |
PREM | Problem resolution and escalation mgt (level 1/2 based in corp) |
PREPP | PRErelease to Partner Program |
PRM | Portfolio Review Meeting |
PRM | Project Review Meeting |
PRS | Part Retention Service |
PRS | Physical Records Services |
PSA | Product Shipment Authorization |
PSA | Professional Services Agreement |
PSB | Product Support Bulletin |
PSC | Partner Support Centre |
PSD | Product Specification Document |
PSE | Product Support Engineer |
PSG | Product Software Group |
PSL | Partner Solution Lead (Americas - direct partner focused) |
PSL | Partner Support Line |
PSM | Persistent Storage Manager |
PSNT | Product Serial Number Tag |
PSO | Product Security Office |
PSOW | Proffesional Services Statement of Work |
PSQ | Pre Sales Qualification |
PSR | Peripheral Status Review |
PSRC | Product Security Response Center |
PSS | Personalized Support Services (SAM, TAM, CSA, DSE) |
PSS | Proactive Support Services |
PTC | Partner Technical Consultant |
PTL | Physical Tape Library |
PTO | Paid Time Off |
PTO | Product Technology Office |
PTU | Physical Tape Unit (Tape Library) |
PVAL | Paperless Eval |
PVT | Product Verification Testing |
PVR | Policy Variation Request |
PWG | Personal Work Goal (like MBO without bonus) |
QAR | Quote Analysis Report |
QBR | Quarterly Business Review |
QFD | Quality Functional Development |
QFE | Quick Fix Engineering |
QMR | Quarterly Maintance Release |
QN | Quality Notification |
QRC | Quick Reference Card |
QP | Quality Pause |
QS | QuickStart (Global Service Partner Tier/ Products) |
QSS | QuickStart Services (Global Service Partner Tier/ Products) |
QVT | Quality Verification Testing |
R&A | Readiness & Adoption |
R&R | Rewards and Recognition |
RA | Redundancy analyser |
RA | Restricted Availability |
RAC | Real Application Cluster (Oracle) |
RACI | Responsible, Accountable, Consulted, Informed: ITIL - The RACI matrix is a formal way of establishing the roles for each stakeholder/participant whenever multiple parties are involved |
RAID | Redundant Array of Independent Disks |
RAS | Reliability, Availability, Serviceablity |
RBAC | Role Based Access Control |
RC | Resource Coordinator |
RCA | Remote Change Act |
RCA | Root Cause Analysis |
RCM | Remote Change Management (formally STAR) |
RCM | Release Certification Matrix ( VCE Compatibility Matrix ) |
RCR | Release Candidate Ready |
RDE | Redundant Data Elimination |
RDZ | Restricted Data Zone |
REST | Representation State Transfer |
RIF | Reduction in Force (Layoff) |
RFI | Request for Information |
RFE | Request for Enhancement |
RFP | Request for Proposal |
RM | Records Manager |
RM | Replication Manager |
RM | Resource Manager |
RMA | Return Material Authorization |
RMP | Remote Maintenance Processor |
RMSG | Resource Management Software Group |
RMT | Request Management Tool |
ROA | Return on Assets |
ROBO | Remote Office Back Office |
ROCS | Recognizing Outstanding Customer Service |
RoHS | Restriction of Hazardous Substances |
ROI | Return on Investment |
ROM | Rough Order of Magnitude |
RP | RecoverPoint |
RPA | RecoverPoint Appliance |
RPO | Recovery Point Objective |
RPQ | Request for Price Quotation |
RPQ | Request for Product Qualification |
RPS | Retention Policy Services |
RRP | Rapid Response Program |
RSA | Public-key cryptosystem by Rivest, Shamir, Adleman |
RSD | Regional Service Director (Customer Service) |
RSP | Rapid Success Program |
RSS | Regional software specialist |
RSS | Regional software support |
RTFM | Read The (blank) Manual |
RTM | Release to Manufacturing |
RTO | Recovery Time Objective |
RTP | Research Triangle Park - North Carolina |
RTQA | Release To Qualtiy Assurance |
RTS | Regional Technical Specialist |
RX | Receive |
S&D | Schedule and Dispatch |
S1000D | Standard 1000 Documentation - an XML standard for Technical publications |
SA | Solution Architect |
SAS | Scheduling and Account Services ( formerly S&D ) |
SaaS | Software as a service |
SaaS | Storage as a Service |
SAC | Service Alert Console |
SAC | Software Assistance Center |
SAD | Solution Architecture Design |
SAG | System Admin Guide |
SAI | Symmetrix Application Interface |
SAM | Service Account Manager |
SAM | Strategic Account Manager |
SAMS | Surveillance Analysis Management System |
SAN | Storage Area Network |
SARBOX | Sarbanes Oxley |
SAS | Serial-Attached SCSI |
SAT | Solution Architecture Team |
SB | storyboard(s) |
SBB | Sales Building Block (Isilon Configure To Order) |
SBC | Symmetrix Business Continuity |
SBR | Skills Based Routing |
SBR | Software Business Review, also Symmetrix Business Review |
SBRF | Symmetrix Backup Restore Facility |
SC | Service Center |
SC | Solutions Consultant |
SC | Storage Controller |
SCIF | Sensitive Compartmented Information Facility |
SCM | Software Configuration Management |
SCM | Source Code Management |
SCP | Service Capability & Performance standards |
SCS | Site Caching Services |
SCSI | Small Computer System Interface |
SD | Same Day (Dispatch) |
SDC | ScaleIO Data Client |
SDD | Solution Design Document |
SDF | Standard Data File |
SDG | Solution Delivery Group |
SDL | Solution Delivery Lead |
SDLC | Software Development Lifecycle |
SDMS | Symmetrix Data Migration Services |
SDR | Service Definition Report |
SDR | Secondary Dispatch Resource (in Oracle CSI) |
SDS | ScaleIO Data Server |
SDS | Site Devleopment Services |
SDT | Solution Delivery Team |
SE | Sales Engineer |
SE | Service Engineer |
SE | Systems Engineer |
SED | Self Encrypting Drive |
SEO | Search Engine Optimization |
SER | Service Enhancement Request |
SES | |
SFA | Sales Force Automation |
SFDC | |
SFP | Smal Form-factor Pluggable |
SGML | Standard Generalised Markup Language |
SID | Security ID |
SIO | ScaleIO |
SIR | (request for AppsDev work) |
SIR | System Incident Report |
SIS | Single Instance Storage |
SKU | Stock Keeping Unit |
SLA | Service Level Agreement |
SLO | Service Level Objective |
SLC | Service Level Credentials (in SSC - Secure Service Credentials) |
SLC | Single Layered Cell ( Legacy SSD Drive ) |
SLIC | SmalL form factor I/O Card |
SM | Scrum Master |
SM | Storage Model |
SM | Successfully Meets |
SMAK | Social Media Activation Kit |
SMARTS | System Management Arts - aquired in 2005, now part of RMSG |
SMB | Server Message Block (CIFS) |
SMB | small to medium-sized businesses |
SME | Subject Matter Expert |
SMS | Storage Managed Services |
SNIA | Storage Networking Industry Association |
SOA | Service Oriented Architecture |
SOAP | Simple Object Access Protocol |
SOAP | Subjective/Objective/Assessment/Plan |
SOBO | Southboro |
SOP | Standard Operating Procedure |
SOV | Share Of Voice |
SOW | Scope Of Work |
SOW | Statement of Work |
SOX | |
SPD | Service program development (Group) |
SPD | Strategic platforms delivery |
SPICE | Software Product Improved Customer Experience |
SPeX | Service Partner Exchange |
SPL | Software Program Lifecycle |
SPL | Service Product Lead |
SPM | Solutions Practice Manager |
SPM | Supplier Performance Management |
SPN | Service Principal Name (Kerberos) |
SPO | Storage Platform Operations |
SPO | Strategical Product Owner |
SPOC | Single Point of Contact |
SPODAT | Storage Platform Operations Diagnostics and Test |
SPOT | Storage Platform Operations Transformation |
SQC | Service Quoting Center |
SQP | Service Quoting Process |
SR | Service Request |
SRDF | Symmetrix Remote Data Facility |
SRDF/A | Symmetrix Remote Data Facility / Asynchronous replication |
SRDF/CE | Symmetrix Remote Data Facility / Cluster Enabler |
SRDF/S | Symmetrix Remote Data Facility / Synchronous replication |
SRE | Software Reliability Event |
SRI | Solution Readiness Interlock |
SRF | Service Request Form |
SRM | Sales Review Meeting |
SRM | Site Recovery Manager (software) |
SRM | Storage Resource Manager |
SRM | System Resource Manager |
SRTF | Secure Response Task Force |
SSC | Secure Service Credential |
SSC | Solutions Support Center |
SSD | Solid-State Drive |
SSD | Solution Specification Document |
SSE | Software Solution Engineer |
SSG | Storage Software Group |
SSL | Strategic Stocking Location |
SSO | Single Sign-On |
SSOA | Services Scope Overview and Assumptions |
SSP | Self Service Purchasing |
SST | Select Services T...? |
STAR | Sales Telemarketing Account Retrieval |
STF | Snapshot Tracking File |
SUT | System Under Test |
SVC | |
SWAT | |
SYMM | Symmetrix |
SymmBC | Symmetrix Business Continuity |
SYR | Systems Reporting (Internal app offering configuration reporting, dial home processing and dial in/remote automation for EMC products at customer sites ) |
TA | Technology Architect (Service Certification/Training Path) |
TAM | Technical Account Manager |
TAP | Test and Acceptance Plan |
TBH | To Be Hired |
TC | Technical Consultant (EMEA has SE) |
TCE | Total Customer Experience, part of the SVC Qualifier process |
TCM | Transactional Content Management |
TCO | Temporary Change Order |
TCO | Total Cost of Ownership |
TCS | Technical Quality Management |
TCS | Trusted Content Services |
TEC | Technical Education and Certification |
TEIM | EMC's TimeFinder Exchange Integration Module |
TES | |
TF | TimeFinder |
TIS | Technology Implementation services |
TLA | Tektronix Logic Analyzer |
TLA | Three Letter Acronym |
TLA | Top Level Assembly |
TLS | Transport Layer Security |
TMS | Translation Management System |
TMT | Test Management Team |
TOE | TCP/IP Offload Engine |
TOI | Transfer of Information |
TOP | Transfer of Power |
TPD | Technical Project Description |
TPF | Transaction Processing Facility |
TPO | Tactical Product Owner |
TQM | Total Quality Management |
TRIG | Technology Resources and Information Governance Policy |
TS | Technology Solutions/ Technical Solutions |
TSA | Technical Support Alert |
TSC | Technology Solutions Consultant/ Technical Solutions Consultant |
TSD | Technology Solutions Director/ Technical Solutions Director |
TSE | Technical Support Engineer |
TSE | Technolgy Solutions Enablement |
TSE | Trackable Service Event |
TSM | Technology Solutions Manager/ Technical Solutions Manager/ Tivoli Storage Manager |
TSS | Technical Support Services ( formerly Remote Reactive ) |
TSS | Technology Solutions Services |
TTR | Time to Resolve |
TTT | Train the Trainer ( The initial or 1st training material for a product or release ) |
TX | Transmit |
TXN | Transaction |
UAT | User Acceptance Testing |
UCE | Unisys Customer Engineer |
UCF | Unified Client Facility |
UCM | Unified Change Management |
UDDI | Universal Discovery, Description and Integration |
UEG | User Experience Group |
UEM | Unified Element Manager (for example: VNXe UEMCLI) |
UI | User Interface |
URL | Universal Resource Locator |
USD | Unified Storage Division |
UXD | User Experience Design |
VAAI | VMware vSphere Storage APIs – Array Integration |
VAD | Value Added Distributor |
VAR | Value Added Reseller |
VASA | VMware vSphere Storage APIs for Storage Awareness |
VBB | NDMP Snapshot |
VBOT | Virtual Business Operations Team |
VCB | VMware Consolidated Backup |
VCE | Formed by Cisco and EMC with investments from VMware and Intel, VCE sells and supports Vblock converged Infrastructure systems. The legal name is now just VCE, which is no longer an acronym for the three investor companies |
VCIO | Value Creation and Integration Office - Dell integration: coordinating specific workstream teams, including Go-to-Market, Products/ R&D, HR, Finance, Legal, Sales, Marketing, Communications, IT, Facilities, Cost Programs, Organization/Talent, Enterprise Services and Manufacturing/ Supply Chain/ Logistics |
VCP | Variable Compensation Plan |
VDC | EMC Virtual Data Center (as seen in online lab mentoring) |
VDI | Virtual Desktop Infrastructure |
VHS | Virtual Hot Spare (Isilon OneFS) |
VIC | Voice Initiated Calls |
VM | Virtual Machine |
VMW | VMware |
VOD | Video On Demand |
VOIP | Voice Over IP |
VPAT | Voluntary Product Accessibility Template |
VPD | Vital Product Data |
VRM | Virtual Retention Manager |
VRT | Vulnerability Response Team |
VSC | Voltage Semi-regulated Converter |
VSI | Velocity Services Implement |
VSOE | Vendor-Specific Objective Evidence (used in accounting / contracting) |
VSM | Velocity Services Manage |
VSPM | Velocity Services Program Manager |
VSQ | Velocity Services Implement Quality (Quality management group) |
VSS | Velocity Services Support |
VSS | Volume Shadow Copy Service (Microsoft) |
VSS | Visual Source Safe |
WAH | Working At Home |
WAN | Wide Area Network |
WBS | Work Breakdown Structure |
WCM | Web Content Management |
WDK | Web Development Kit |
WEBO | Westboro |
WF | workflow(s) |
WFH | working from home |
WFM | Workforce Management (Field: a.k.a. Servigistics) Workflow Manager (Remote Reactive) |
WIP | Work In Progress |
WORM | Write Once Read Many |
WP | Web Publisher |
WSDL | Web Services Description Language |
WT | Webtop |
WWID | World Wide Identifier |
WWN XaaS | World Wide Name Anything-as-a-Service |
XAM | eXtensible Access Method |
XAND | Exclusive AND |
XIO | XtremIO (xio is used internally only) |
XML | Extensible Markup Language |
XMS | XtremIO Management Server |
XOR | Exclusive OR |
XSF | Xtrem Server Flash |
XSWC | Xtrem Software Cache |
ZIPPO | None, Nada, Zilch, Nothing?(also a NetWorker Product code) |
ZVA | Zero Value |